Reviews (8,159)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

August 25, 2024

THANK YOU John D FOR YOUR HELP!

We Get Bread
United States
About 5 hours using the app
June 3, 2024

Great app. Very easy to use and if you need help with anything the support team responds very quickly and stays connected until your issue is resolved. I worked with Quin today on a issue and it was a pleasure! She send me a video instuctions on how to fix the issue. Thank You Quin!

Magdasmall
Australia
2 days using the app
September 16, 2024

the best thank you

Foreverlash Co
United States
About 6 hours using the app
May 26, 2024

John D was very helpful it getting my verification process started. I am looking forward to being able to use your service. Thank you!

Legacy Lane Creations
United States
9 days using the app
May 21, 2024

Useful support, got help as requested, was also very easy to fix and fast, thank you Melvin for your help

Shapebrix
Germany
About 2 months using the app
June 4, 2024

Rock help me step by step thanks Great support !

Otakumise
United Kingdom
5 months using the app
June 21, 2024

Melvin was smooth with the help

RizzLab
United Kingdom
21 days using the app
June 13, 2024

Great support from Regie C. Resolved my issues quickly with good communication. I've just started using Yotpo, and so far it's looking great.

InarasCases
New Zealand
3 days using the app
June 4, 2024

the app is great! John D was very helpful in setup.

XILARI COSMETICS
United States
8 months using the app
May 27, 2024

John D was swift and friendly! didn't have to wait to be services.

Lilou Bloom
United States
7 months using the app