Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

June 4, 2024

the app is great! John D was very helpful in setup.

XILARI COSMETICS
United States
8 months using the app
May 27, 2024

John D was swift and friendly! didn't have to wait to be services.

Lilou Bloom
United States
7 months using the app
June 13, 2024

Great support from Regie C. Resolved my issues quickly with good communication. I've just started using Yotpo, and so far it's looking great.

InarasCases
New Zealand
3 days using the app
June 21, 2024

Melvin was smooth with the help

RizzLab
United Kingdom
21 days using the app
August 18, 2024

easy to access support & very helpful! princess was excellent.

Harry’s Mama’s Faves: Lotions & Potions
United States
About 1 hour using the app
May 15, 2024

PL was really helpful when trying to get my SMS setup. Very smooth process as well.

PMP SHOP
United States
3 months using the app
May 22, 2024

Sending SMSs was one of my biggest challenges on my online business, but PL helped me to overcome this challenge, PL "Princes" is so nice and responsive towards the issue that I had and I really appreciated her helping me and also impressed about the results I got so far

S-Electrics
South Africa
13 days using the app
July 18, 2024

PL was a huge help in getting my account verified. Quick and easy process and straight to the point.

Dragon's Den 3D
United States
44 minutes using the app
May 9, 2024

Joann C made my problem go away very fast and made the procedure really fast and easy. I love this app but most of all i love the agent super helpful and friendly

Nailsentials
United States
4 months using the app
September 13, 2024

Rock N locked in for me, and made the process of verifying my toll numbers easy, thank you.

DryBuddy
France
35 minutes using the app