Reviews (8,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Had some networking issues and received quick help from PL.
Yotpo Email Marketing & SMS is a fantastic app for email campaigns. The standout aspect is their exceptional customer support. Special thanks to Marnie E. for her amazing assistance! Highly recommended.
Rock N was very helpful
I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by.
In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing!
I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.
just starting to use the app, but good customer service so far. Thanks PL for the support!.
Quin was very helpful. Every step was explained and the process was very smooth!!
Marnie was very patient and helpful with getting my question answered regarding toll-free numbers, SMS, and verification. I am now clear on what I need. Thanks Marnie.
I just love everything about this app, the support is the best. Rock N fixed all my problems. I highly recommend it. the best out there.
this was very simple and easy to use and the customer support was amazing, i had help from "PL". thank you so much and i do recommend this app
Customer service is perfect