Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

July 22, 2024

Really like the customer support and thanks to joann c for helping me out.

Nivora Elvia
India
About 21 hours using the app
June 3, 2024

Great app. Very easy to use and if you need help with anything the support team responds very quickly and stays connected until your issue is resolved. I worked with Quin today on a issue and it was a pleasure! She send me a video instuctions on how to fix the issue. Thank You Quin!

Magdasmall
Australia
2 days using the app
May 7, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Marnie quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks John D

DESIGNERS CLUB
Slovakia
4 months using the app
June 25, 2024

Quin Was a great since this was my fist time using SMS Thank you so much Quinn!!!

Preciseclothing
United States
2 days using the app
June 4, 2024

Rock help me step by step thanks Great support !

Otakumise
United Kingdom
5 months using the app
October 10, 2024

Great support

CENE
India
5 days using the app
September 20, 2024

Thanks Melvin for your help, very kind.

CHEZA STORE CHILE
Chile
About 1 hour using the app
September 20, 2024

Not able to send sms campaign to 128 customer. it has been an hour and 0 sms were sent.

I was running a midnight sale but it went to waste

RosyWine
India
About 1 hour using the app
Yotpo - Email & SMS replied September 27, 2024

We understand how important your midnight sale campaign was, Our team made several attempts to reach out and offer assistance, but we haven’t heard back from you yet. We're always happy to help and want to ensure everything runs smoothly for your campaigns. Please feel free to connect with us anytime, and we’ll do everything we can to resolve any issue.

September 30, 2024

Great service, thanks Joann for your help !

Flostate
South Africa
About 2 hours using the app
June 29, 2024

joann C was great, customer service was on point!

YaDripCloset
United States
3 days using the app