Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Sending SMSs was one of my biggest challenges on my online business, but PL helped me to overcome this challenge, PL "Princes" is so nice and responsive towards the issue that I had and I really appreciated her helping me and also impressed about the results I got so far
I went with customer service agent "PL' and she was very helpful.
Rock help me step by step thanks Great support !
I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!
Marnie was very helpful! straight to the point, yet friendly. Thank you Yotpo
Great App and Great customer service. The service was stellar, I had an agent by the name of Regie that gave me the information that I needed to execute and update my terms and service to start sending out sms messages and he was very patient throughout the process. I am a forever customer and thank Regie for all of his help!
John D was swift and friendly! didn't have to wait to be services.
Very responsive support. I had a problem sending SMS messages. I contacted support. PL quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks PL
John D was great
all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you