Reviews (8,226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

May 3, 2024

Regie was super helpful, friendly and listed all the steps very clearly and easily for me. On top of that he was very, very patient with me while I did everything which I appreciate because I was taking a long time trying to figure everything out. Love this is app as well super customizable and user friendly.

Indelicacy
United States
About 1 month using the app
June 13, 2024

Great support from Regie C. Resolved my issues quickly with good communication. I've just started using Yotpo, and so far it's looking great.

InarasCases
New Zealand
3 days using the app
July 20, 2024

Rock N was very helpful

Veronica Paz
Spain
3 days using the app
June 4, 2024

the app is great! John D was very helpful in setup.

XILARI COSMETICS
United States
8 months using the app
October 10, 2024

marine is a sweetheart

Sunnah Goods
United States
27 days using the app
June 20, 2024

Using SMS Bump has been a fantastic experience. Their support team assisted me impeccably during the account verification process, promptly answering all my questions and resolving every issue with great professionalism. Thanks to them, I was able to complete the verification in record time, allowing me to make the most of all the app's features. I highly recommend SMS Bump to anyone looking for an efficient messaging service and exceptional customer support.

A big thanks is for Marnie E.

Babybliss
Italy
About 3 hours using the app
August 26, 2024

harika uygulama özelikle ieetiiiişim konusunda heran gipi sorununuz neyse 5 dk ediliyor MELVİN F

STARK WEST LTD
Türkiye
4 months using the app
May 27, 2024

Marnie is a very great and cheerful person that helped me with my problems with the app. I totally recommend because it's easy and great customer service like Marnie!

Kosmic Fashion
United States
3 months using the app
May 4, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Rock quickly understood what was going on and told me what to do to validate my account.
In a few minutes, the problem was resolved.
Thanks, Rock N

Light Leash
Sweden
2 months using the app
May 14, 2024

Melvin was a huge help in getting me setup with email and sms marketing.

Never Settle
United States
4 months using the app