Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

May 8, 2023

Good service, excellent product 10/10, Djan from customer service really took great care of my situation

Mixxed Feelings
United States
12 days using the app
October 24, 2020

Amazing app. Great support. It is very simple. Thank you for this app. I love it. If you want great results, download it!

BrightestShop
Romania
12 days using the app
Edited October 29, 2018

Great app, 101% recommended. I used it in multiple creative ways and it gave me back incredible results..

Gym Music
Bosnia & Herzegovina
12 days using the app
March 28, 2021

Fantastic support by Angelica on setting up. Really fast replies, thanks so much! Can't wait to get started!

Bobby_and_Bella_uk
United Kingdom
12 days using the app
May 11, 2023

djan is the best great customer service and he walked me through everything very smoothly give this guy a raise!

YouMailedIt
United States
12 days using the app
June 23, 2023

Super Very Helpful! I thought this process was going to throw me off again, but the rep made it super easy! Thanks again!

N2Greenery
United States
12 days using the app
September 30, 2022

The app is everything I was looking for and Fhoel was so helpful in getting everything set up and answering all the questions I had! Highly recommend!

Daughters of Urartu
United States
12 days using the app
October 26, 2023

Great Help by Regie

Zaptric
Germany
12 days using the app
Edited August 14, 2020

This help truly helps makes conversions and will help your business grow more. I suggest using the app!

Pets Are Boss
Philippines
12 days using the app
Yotpo - Email & SMS replied August 17, 2020

Thank you! Enjoy using SMSBump!

May 13, 2022

Bonne application, très bon service client! L'application fonctionne bien mais pourrait bénéficier de plus de clarté pour l'utilisateur.

Tamelo boutique
Canada
10 months using the app