Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 15, 2023

Great App!
Fast,Polite and Efficient Support!

Joann C-EFFECTIVE Support Member!

WeRepTech
Bosnia & Herzegovina
12 days using the app
April 7, 2023

Quin was a wonderful help today and helped me with my query very quickly! Thank you for a nice experience :)

UtopianGadgets
Australia
12 days using the app
April 17, 2023

Sms marketing is alot better than emails, you can make it more personal with your audiance. Great and fast support from Djan when I needed some help!

Pharmaceutical Grade Vitamins
Sweden
12 days using the app
July 15, 2021

Perfect apps and support, I recommend !
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FRISETTE
France
12 days using the app
Edited January 31, 2023

This is an awesome app! I am loving it so far; there are so many marketing options available. In setting up when seeking adivice and guideance the team have all been extremely helpful and patient. Keano M and all the staff are amazing in their support and response. Please don't change a thing!

Sex Toys Erotica
Australia
12 days using the app
Yotpo - Email & SMS replied January 27, 2023

Thank you for writing a review — we value your feedback.

August 27, 2020

Really like this app...and fantastic customer service in helping me get it setup! Highly recommended

Nail Pro
United Kingdom
12 days using the app
January 30, 2021

Still new to the app but customer service has been very friendly and helpful with regards to setup so far. Thank you!

Sharing My Love
United States
12 days using the app
August 8, 2023

Joann C helped me with my automation problem and I was able to do it the way I expected, it is a very intuitive application and it helped me to be able to perform my flows correctly.

tienda-cliento
Mexico
12 days using the app
June 13, 2021

Great customer service, I'll tell you that, and this is my first time using this applicantion but i realy feel good about this app.

Capita Capital Inc
United States
10 months using the app
September 25, 2020

Great app! have seen a lot of youtube video and many of them are recommend SMSbump and decide to give it a try. Customer support is excellent!

BOOTDRYERX
Malaysia
12 days using the app