Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

Edited November 4, 2022

Super helpful support and my issue was able to be solved very quickly! I was also encouraged to return if I had any other issues. Fhoel expedited an issue that I didn't know I had, so that it could be resolved so that I could use the platform quickly.

Shop.TripleP
United States
7 days using the app
January 5, 2023

Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.

scenticsaroma
United Kingdom
6 months using the app
July 8, 2023

Keano help me through it he/she was quick and easy

Smoko
Canada
6 months using the app
September 26, 2023

Takes a minute to get setup. Recommend using the chat service to get with an live agent to fully setup. my agent "PL" was awesome, she immediately understood what I need to be taken care of and had it done within 5 minutes. Awesome service. Now, let's see how well this works over the next few months! www.vibelifeapparel.com

VIBE LIFE APPAREL
United States
7 months using the app
October 2, 2023

Perfect with Regie

Smarlyt
France
7 days using the app
August 29, 2023

Le support est top Le support est top Le support est top Le support est top Le support est top Le support est top

Kali Design
France
7 days using the app
November 26, 2020

merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.

SplashShower
France
6 months using the app
June 23, 2020

SMSBump is a great app! A definite must-have for your marketing campaigns! Crazy ROI and very effective!

ICHIBAN STREETWEAR
Singapore
7 days using the app
May 27, 2020

Excellent service with great customer support. Free tier provides a lot of features out of the box. Would recommend!

MARE
United States
7 days using the app
July 7, 2023

Great!! I've been using Yotpo SMS for years now and have it on all my stores. I basically require it.

FlyWell
United States
7 days using the app