Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Customer Service Rep Melvin was very helpful as I am new to using Yotpo App. Melvin was responsive via email.
Quin was such a great help!!
Melvin was very attentive and efficient in solving my problems, in a few minutes I had my account 100% ready to start making money.
Marnie was really helpful in getting us set up with SMS verification, especially when it came to amending terms of service and privacy policy. Marnie was speedy and very helpful 10/10
I would definitely recommend, Regie was very patient with me while instructing me on maneuvering through my setup. Thank you so very much, for taking your time and helping me beyond what I initially inquired about.
New to the app and by no means have implemented all the capabilities but everything works as it should up to this point. Their support is fantastic! Always quick to respond via chat but will go beyond that when you need them. Had an issue with two welcome pop ups (sure it was my fault) but they went above and beyond to get it resolved. Highly recommend.
Regie helped me very fast and quick
Joann C. has been very helpful getting my TFN verified, and also quick with responses with any questions you may have.
Regie was extremely helpful in the verification process for my toll free number. This app has helped my business significantly and I highly recommend it to business owners, especially new ones.
At first I really hated this app but, after "P.L" helped me complete several things, everything was perfect. She was extremely knowledgeable and very patient with me. She made sure all of my concerns were taken care of before leaving the chat. I truly appreciate her and I hope you all know how great on an asset she is to your company. Thank you "P.L"