Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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It was really helpful and troubless service I received from PL here assistance was amazing.
very helpful.
I've always had a very positive experience with SMS Bump. Excellent support and platform and the recent help I received from Melvin was great!
Get app and even better customer service. Easy to use and has all the flows already all set up. A+
Joann C was very helpful in answering my questions & helping me set up my SMS welcome pop-up.
Nice support, Thanks you Regie
Excellent support John was able to help me get verified very fast and set up. Excited to use this.
Melvin helped me so well, he is definitely the best chat person I have ever talked to.
"PL" has been very helpful and compliant she has done her job very orderly and fashionably to get me situated as quickly as possible A1 service
Quite disappointing, to be honest. It feels cumbersome to create compared to Shopify's own email marketing feature. Everything has to be done manually while you'd expect it to be a bit more intuitive and pull content from the website. Who has time to keep designing these campaigns again and again? Trying to edit and setup a template is a bit of a pain and I had to try several times for it to work.
We're sorry to hear that you're experiencing issues with our SMS product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.