Reviews (8,272)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.

May 5, 2024

Setting the up was made very simple, and customer service was able to answer all my questions and guide me through it, thanks to Quin for helping me

VERSATILE
United States
5 months using the app
July 23, 2024

I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers. Thanks to Rock from support for his help, it was a pleasure

soyes
France
7 days using the app
March 26, 2024

Reggie helped me, he was super nice and patient with me while I was struggling, and he made everything very easy to understand!

YRN Apparel
United States
5 months using the app
May 26, 2024

PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.

Herpothecary
United States
Over 3 years using the app
May 30, 2024

One of the fastest, most pleasant and best service. Thank you very much Miss Quin for such a precise job. This madam has a big heart and from her communication a person begins to feel significant and respected, not to mention the quick service provided to verify my account. In short, save and encourage such wonderful employees

AchtaKids
Italy
About 2 months using the app
April 2, 2024

I had an amazing experience with the chat support with PL. Lightning-fast responses, friendly service, and expert help. Highly recommend!

Diligent Made Designs
United States
10 months using the app
April 13, 2024

AJ was extremely helpful and quick in the verification process for my toll free number. From the effectiveness and quickness of the customer support, I am looking forward to use Yotpo.

shopsollario
Australia
3 months using the app
May 9, 2024

YotPo needs extended hours for support. Marnie was great and resolved the issue as soon as someone came on line.

Celeb Luxury
United States
5 months using the app
May 14, 2024

Melvin was a huge help in getting me setup with email and sms marketing.

Never Settle
United States
4 months using the app
June 25, 2024

Quin Was a great since this was my fist time using SMS Thank you so much Quinn!!!

Preciseclothing
United States
6 months using the app