Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Great chat support. PL helped get our shop setup to starting sending our first campaign.
Joann was the best! She helped me with all my answers and needs!
Soporte rapido y atento a tus dudas y consultas, gracias a Melvin por su ayuda!
John D was super helpful in the customer support chat. Answered all my questions and guided me through the entire process. would highly recommend this app, thank you
-cris
My app wasn’t working for the first 6 months, it wasn’t sending out the confirmation emails even after I setup my account and got my number approved.
Fast forward after those 6 months, I launch my campaign and none of my automations were working, the discount code wasn’t applying and they could never get it fixed, not even a two step flow.
My email is filled with code not working errors and I had to go to Shopify’s free email system instead that actually apply a code at checkout.
Use activecampaign or something, this place not good.
Thank you for your feedback. We're sorry to hear about the issues you experienced with our app. Our support team has reached out to schedule a meeting to address your concerns, but we haven't heard back yet. We are eager to help resolve any misconfigurations in your account settings, including the email confirmation and automation errors you mentioned. We assure you that discount codes work seamlessly with our Flows.
Please get in touch with us so we can work together to resolve the problem and provide the assistance you need.
Your satisfaction is our top priority. We are committed to improving our product and ensuring a smooth experience for all our users.
Excellent service. I had a small sms verification issue and PL helped me super fast. Couldn't have done it without her!
This review is specifically based on the app's support. I had a few questions about validation due to an SMS issue and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely helpful. I appreciate the help with my issue.
Regie did an amazing JOB! Helping me to verify my SMS numbers. Great support quick customer service.
I've faced 2 issues when started with Email marketing. 1st - I was not able to create Email Campaigns, but it was resolved after I contacted support, it took a day or two. And second one was about my account verification, and it was resolved pretty fast with Regie's help. Thanks for that. Overall the app looks good, it has good email customization, fast support team answers, and integration with other Yotpo apps. Recommended.
Yopto sms and email marketing have being a great tool of use and easy setup and really good customer service .