Reviews (8,228)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Thank you very much although over the years my stats have dropped because of the RGPD in europe I am still well profitable with them. And I needed help and I was helped quickly and efficiently by the agent.
PL❤
Great app and great support. Special thanks to Marnie for the quick assistance and good advices.
Thank you so much Regie
Marnie is great! Quick to respond.
Regie C, mate thanks for the support i appreciate it it was pretty helpful give this guy a raise he deserves it i was very well served
Needed to verify my account before use, which seemed stressful but with the help of Joann C, it was quick and easy and resolved within 15 minutes!
From creating automated workflows to crafting engaging campaigns, SMSBump's interface is intuitive and accessible.
However, what truly exceeded my expectations was the level of customer service provided by SMSBump. Whenever I encountered a question or needed assistance, their customer service team was readily available and consistently demonstrated a commitment to resolving my queries promptly. Thank you, Joann and other customer service who helped me.
reggie was a big help threw my verification process! now i have to wait about 7 days to get back rolling hopefully its quicker :)
John D was great the whole time we talked and he helped me verify the account in a very easy way no complains best service ever without a doubt for all my dropshippers fellows out there this is the app you all need to increase sales and to never lose customers again.
YotPo needs extended hours for support. Marnie was great and resolved the issue as soon as someone came on line.