Reviews (8,226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

December 2, 2022

Great app, they gave me $5.5 to try out the various automations and the customer service ("PL") was very fast, efficient and very friendly

PETFRIEND
Italy
5 months using the app
July 7, 2023

Thank you PL for your help on configuring my account. It was quick, friendly and straight to the point !

Classy-Clothes
France
5 months using the app
September 28, 2023

Don helped me resolve an issue very quickly. Appreciate the good service

Vizcaya
Canada
6 days using the app
October 26, 2023

I requested support validating my account. Elia C was very kind and helpful in solving my problem in record time

GoFitness788
Italy
6 days using the app
Edited June 9, 2022

This app is easy to navigate and the customer service is great you.. they been helping me ALOT and made it very to solve the issues I was encountering.. I spoke to a lot of reps but Iven E went above and beyond to answer all my questions and send me videos on how to do things! so thank you all and keep up the great work!!

Truck City Chrome & Parts
United States
6 days using the app
February 27, 2021

Amazing customer service, very patient and provide great advice to keep us safe. Can't wait to start using it.

Sirani's Fashion
Canada
6 days using the app
May 10, 2023

Jeffery T was great with helping me get my validation set up. Great communication. Very easy set up. Hoping this will help take my business to the next level with our marketing.

DTR_Boutique
United States
6 days using the app
March 16, 2023

wow this guy doesn't sleep.. am new to SMS bump and trust me when I say I work late I mean asking for support at 12am and within 30sec there are already attending to you and very patient... today I get to work with Djan he or she is amazing. thanks for all you do mostly to people that are not too tech-savvy you make reaching out to yall very easy.

HERBSNBUTTERS
United States
6 days using the app
October 29, 2023

Marnie was very passionate and helpful !!

trustchromez.com
United States
5 months using the app
August 10, 2023

Marnie was a huge help, got straight to the point, and provided help as needed. Making it easier to help me navigate through the app

Angel's Touch Clothing
United States
6 days using the app