Reviews (8,307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.
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I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.
Thank you for taking the time to leave a review, we sincerely apologize for the inconvenience. Our team has been in contact with you, and we're actively investigating the issue.
Incredible customer service! Super fast and friendly! Especially the staff called Ronnel ! Thank you again!
amazing support they really deserve the best and i wonder why noone is talking about this app in any social media or youtube
(Gen) is amazing! fast and efficient. was able to get everything done very easily and quickly! Highly recommend using the support team!
Great customer service, extremely thorough and fast. Fhoel was extremely helping with me getting set up properly to utilize this tool. I am so thankful for their help.
Loved this app and customer service, definitely going to recommend this to others. Thank you lovely customer service provider, Djan!!!
Things seem backwards. Having a lot of issues.
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
i was so confused at first but any questions? ask support they helped me throughout the whole thing, most specifically "princess".
Working with them was great and easy I am happy with the process and they were right there to help me with any questions
PL was very quick and helpful when I got stuck in setting up my welcome message. Thank you so much!