Reviews (8,215)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

December 9, 2022

The Support is super fast and awesome! Thanks to Lord I was able to validate my account in a matter of seconds!

Mstiti
United Kingdom
2 days using the app
Yotpo - Email & SMS replied January 20, 2023

Thanks for your feedback, we really appreciate it.

August 25, 2022

Fantastic. Exactly what I needed - accurately let's me collect SMS numbers internationally, helping me build my lists!

twiice
New Zealand
2 days using the app
April 15, 2023

perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks

wafflepress
Italy
About 2 months using the app
March 26, 2023

Quina的服務很好,也很有耐心告訴每一步怎麼操作,服務的效率也超級高,需要驗證帳戶也優先幫我處理,一下就處理好了,如果台灣朋友要使用這個服務,也可以很放心地使用,很簡單操作,不會詢問服務員也可以得到很快地處理。

Dopulenz
Taiwan
2 days using the app
August 6, 2023

whenever i need help it is quick and accurate. I never worry about if it's going to take a long time for somone to help me! Marnie was great

Atonya's Hair
United States
2 days using the app
Edited July 18, 2023

Just downloaded the app and so far support has been great. Jeffrey T and Djan have been super helpful in providing detailed steps regarding any difficulties I had. Also very easy and fast to get support through their SMSBump Chat Support.

Story Strung
Philippines
2 days using the app
January 14, 2023

Quin was very helpful. Very easy to set up and helped me update my policies. I really like how there are multiple marketing strategies I can set up

EnovaCare
United States
2 days using the app
Yotpo - Email & SMS replied January 20, 2023

We appreciate your feedback, thank you!

July 23, 2018

The set up is easy. I have to check dashboard later to see if any results. Wenooz

Nooz Sportswear
United States
2 days using the app
April 12, 2023

Joann C was very helpful when I reached out and resolved my issues right away! Thank you, Joann for all your help!

Five Hearts Creations
United States
2 days using the app
January 2, 2021

good support. and talked with a live person. decent support didnt know the answer at first but looked it up and helped

Homellenial
United States
About 2 months using the app