Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

October 1, 2022

I need help with setting up my account and I was able to get in contact with there customer service team quick. I was put in contact with Fhoel who went above and beyond to help figure out the set up process!

Bouy
United States
2 days using the app
July 28, 2023

Joann C was extremely helpful, quick, and knowledgeable! She stayed on the chat with me until all of my issues were resolved!

Tru3Stori
United States
2 days using the app
October 5, 2022

This app rules. I've spent a lot of time in here trying to learn the ins and outs, and customer support from Fhoel has been amazing. I got everything answered that I needed and more. Excellent customer support.

Backwoods Adventure Mods
United States
2 days using the app
November 5, 2023

Dale on support was super helpful and really stayed with me to make sure my integration was fully set up correctly. Dale is patient and thorough & very efficient!

Sleek Air
United States
2 days using the app
January 15, 2023

Really helpful support. They respond fast and are knowledgeable. Support is really a key thing. I will continue to use this app because I get really good at everything

Pet ball
Italy
2 days using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for writing a review — we value your feedback.

May 31, 2023

Gen was very helpful and quick to solve my problem. She knew instantly what to do to fix something that wouldn't worked without her help

Shoussy
United States
2 days using the app
November 10, 2023

i got help from AJ regarding my questions about sms bump. it only took a few minutes. Responses were quick

Angelic & Hood Shop
United States
2 days using the app
March 17, 2023

This app is great but very confusing. I decided to chat with customer service and Lord helped me out. He was extremely helpful, quick, and kind! I really appreciate working with him and hope to get him if I run into problems in the future!

Sublime Rose
United States
About 2 months using the app
September 4, 2022

Joann C was extremely helpful!!! 10 out of 10 customer service because he assisted me with validating my account!

Cosmic Demise
United States
2 days using the app
July 17, 2020

PL is a very helpful and friendly lady who patiently guiding me to set up and use the app. Will give it 5 stars for its user-friendly interface and helpful staffs!

Altai Gear Singapore
Singapore
2 days using the app
Yotpo - Email & SMS replied July 17, 2020

Thank you for the amazing review!