Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

Edited June 27, 2020

Nice Application with easy tools! I activated the tools within minutes and contacted the help team very quickly and efficiently. There are many methods of marketing and messaging clients. Thank you I really enjoyed your services!

Bazar Sakara
Egypt
About 1 hour using the app
September 19, 2023

I have downloaded the app multiple times to try and use it and every single time I open it, it does not load and just has a blank screen. Really disappointed.

ComfySole
Australia
1 day using the app
Yotpo - Email & SMS replied September 26, 2023

Thanks for sharing your feedback with us — we sincerely apologize for the inconvenience. Our team has tried contacting you to offer assistance, but we have not heard back. If you're still experiencing issues, please reach out to our team.

April 9, 2023

Marnie was fantastic! She helped me out and was patient as I fumbled through fixing the items on my site so I could get validated! Fantastic customer service. Thanks Marnie!

DFW Crystals
United States
About 1 hour using the app
April 4, 2023

Great customer service. Djan solved the problem for me in just a few minutes. I didn't have to do anything but tell him the problem. I recommend it.

Zennitech
Spain
About 1 hour using the app
October 22, 2023

During my application today, Customer Consultant Keano M. was incredibly caring and patient and answered every question I asked sincerely. Thanks.

BeBag Çanta
Türkiye
About 1 hour using the app
September 22, 2022

Amazing! Do not hesitate, beautiful dashboard, easy to use, beautiful pop up and SMS. So glad I found this!!! Oh, and five star support too :)

Luxxhaven
United States
About 1 hour using the app
April 28, 2023

it is very nice......................................................................................

MOON HAIR
Hong Kong SAR
About 1 hour using the app
April 15, 2023

Marnie was helpful in getting my SMS validated and ensuring I had all the privacy policies up. it was amazing as I would have most likely forgotten that. it's great she had my back

PhrazeBiz
United States
About 1 hour using the app
February 1, 2023

4/5 for now, 5/5 soon if everything keeps going smoothly! I am in the process of migrating from competitor to this product and it seems to meet ALL OF OUR NEEDS. Marnie has been super quick to reply on chat (speed and accessibility I find lacking in other apps/platforms) and I'm thankful for their help! Excited to continue to and fingers crossed we're up and running soon!

Famtography
Canada
1 day using the app
May 19, 2023

joann c best helping agent frfr, great app very simple, they helped rlly fast, explained very well, much love

The Floating World
Netherlands
About 1 hour using the app