Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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John D was very helpful in understanding my problem and explaining the process of validation. He is very knowledgeable about the backend.
"PL" has been very helpful and compliant she has done her job very orderly and fashionably to get me situated as quickly as possible A1 service
Sending SMSs was one of my biggest challenges on my online business, but PL helped me to overcome this challenge, PL "Princes" is so nice and responsive towards the issue that I had and I really appreciated her helping me and also impressed about the results I got so far
Melvin was super helpful he was able to rectify my situation in a short period of time. Excellent customer service.
Melvin helped me a lot!
Marnie a su répondre à mes questions très rapidement. Elle offre un support de grande qualité.
La gestion des sms sur Yopto est incroyable car l'openrate est excellente !
Thanks a lot John for your patience ! Good team
Great app. Very easy to use and if you need help with anything the support team responds very quickly and stays connected until your issue is resolved. I worked with Quin today on a issue and it was a pleasure! She send me a video instuctions on how to fix the issue. Thank You Quin!
Regie was very helpful with getting my account /toll free number set up and verified.
My app wasn’t working for the first 6 months, it wasn’t sending out the confirmation emails even after I setup my account and got my number approved.
Fast forward after those 6 months, I launch my campaign and none of my automations were working, the discount code wasn’t applying and they could never get it fixed, not even a two step flow.
My email is filled with code not working errors and I had to go to Shopify’s free email system instead that actually apply a code at checkout.
Use activecampaign or something, this place not good.
Thank you for your feedback. We're sorry to hear about the issues you experienced with our app. Our support team has reached out to schedule a meeting to address your concerns, but we haven't heard back yet. We are eager to help resolve any misconfigurations in your account settings, including the email confirmation and automation errors you mentioned. We assure you that discount codes work seamlessly with our Flows.
Please get in touch with us so we can work together to resolve the problem and provide the assistance you need.
Your satisfaction is our top priority. We are committed to improving our product and ensuring a smooth experience for all our users.