Reviews (8,272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.
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I had a great experience with the support today! John D was very quick and friendly in assisting me with my issue. Highly recommend their service!
I had a great and easy process setting up my SMS campaign thanks to Melvin, he made the process smooth and was nice.
Hello there everyone through setting up my account for my store I had a brilliant assistant by the name of Quin Shiena G Very supportive and Helpful Thank you very much! :)
Ben
"Regie" Was amazing with support and helped me get verified quickly , thanks again
Marnie helped me solve my issue really fast, thanks very much
Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.
Setting up Yotpo has been a breeze thanks to my helpful support rep, PL. I'm looking forward to getting a lot of use out of the app. There are tons of templates and workflows already built out for you at each stage of the customer journey, so it is going to save a lot of time and brain power. I still have to gain customers to see it in action, but so far, so good!
PL was extremely helpfull and helped me to understand and also solve the problem I was in. Hope everyone will have Melvin to help them out when facing a rough situation.
John D was very helpful it getting my verification process started. I am looking forward to being able to use your service. Thank you!
Everything is smooth and easy to set up. The support is also great and fast Melvin helped me a lot! I definitely recommend this app!