Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
There customer service really helped me in a timely manner before the release of my new collection
Cette application est super simple à utiliser. Je remercie John D. de m'avoir aidé pour mes questions et je recommande l'application :D
Merci également à Melvin de m'avoir aidé :D
Sans oublier Joanne qui vient d'être super :D
Customer service (John D) via chat was quick to respond. I had an issue with a welcome popup and he helped me resolve the issue through screen shots and his knowledge via chat.
I would definitely recommend this app to others. The support is fast and amazing! Quin helped me with the questions I had and walked me through the process step by step. It was very quick and easy!
AJ is a Top G customer service entrepreneur. He's out there advocating proper hydration whilst simultaneously helping the people with their Email Marketing strategies. Seamless set-up and correspondence with the man AJ T - If 6/5 was possible, I'd give it!
Quin was a great help with customer support! Love the app in general.
Has been great since I began using it! Had one issue with text campaigns and Joann C quickly resolved the issue! Excellent customer service!
Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.
Don was super efficient and helpful with my process and support of some billing confusion that I had ! Yotpo overall has useful options for growing and supporting a business
Great customer service and help with SMS marketing. I highly recommend. PL helped me a lot!