Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I recently integrated the Yotpo SMS campaign app into my Shopify store, BBknights Pins, and I couldn’t be more pleased with the results. The app is user-friendly, highly efficient, and has significantly boosted my customer engagement and sales through targeted SMS marketing campaigns.
What truly stands out, however, is the exceptional customer service provided by Yotpo. I had the pleasure of working with Agent Regie C, who was incredibly helpful throughout the entire setup process. Regie C provided clear, step-by-step guidance, promptly answered all my questions, and went above and beyond to ensure everything was running smoothly. Their expertise and dedication made the integration seamless and stress-free.
Thanks to Yotpo and Regie C, my SMS marketing is now more effective than ever, and I feel confident in using this powerful tool to connect with my customers. Highly recommended!
Melvin was super helpful he was able to rectify my situation in a short period of time. Excellent customer service.
Easy to use and if you get stuck support are there to help. I had a good experience with the support (Joann C) i spoke to personally
Melvin was very helpful and patient. I appreciate the help.
AJ was extremely helpful and quick in the verification process for my toll free number. From the effectiveness and quickness of the customer support, I am looking forward to use Yotpo.
I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.
Hey, I am so grateful for "PL" she was a great help today.
i think it's best email and sms marketing. Also thanks for support team.
This app is awesome, I have made a lot of money with it in the past! Marnie is such a great customer support
Joann C was awesome! Helped me and even provided steps and screenshots!!