Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

Edited May 4, 2023

Looking for a good Review on your product page? --> Highly recommend Yotpo Review app, they have the best customer support! also I worked with ALLEN M. l on the customer service, he was suuuuper helpful, thanks a lot

NatureGlitz
Austria
Over 4 years using the app
June 25, 2022

Yotpo is great and a big thanks Alan M for your quick and knowledgeable advice! Highly recommend for ecom stores.

Plane Pal
Australia
Over 4 years using the app
August 26, 2021

I had an enquiry about adding reviews to my product page and Ed (support agent) was very helpful and sorted the issue out for me extremely quickly.

LOVE LIGA
United Kingdom
Over 4 years using the app
Edited July 26, 2018

Nice app, real easy setup and integration, highly recommended. Also customer support is really really good. I'm really satisfied

Vapeandoando
Mexico
Over 4 years using the app
October 20, 2022

Rhemy R was very helpful and he fixed all my issues! They spent a lot of time making sure everything worked correctly. Thank you

RD Alchemy
United States
Over 4 years using the app
April 2, 2023

Thanks guys, support very helpful as always. Really good to have star ratings for products and social proof

Glam Jams Kapiti
New Zealand
Over 4 years using the app
Edited May 15, 2016

Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Their customer service is top notch, I actually just submitted a ticket on a minor issue, and Gary wrote me back on a Sunday morning, and is handling it now. The ease of customizing the after purchase emails is fantastic, any idiot can do it... i am proof. The free service is great i am sure, but the premium is so worth it. They really are fantastic.

Ron

Thebuffalowool Co
United States
Over 4 years using the app
Edited June 28, 2022

The Yotpo app and the people that support it are all 5 Stars! Always works, my customers respond well and it improves the conversions. Thank you Yotpo Team. Thank you Nick S.

Racing Additives
United States
Over 4 years using the app
Yotpo replied October 28, 2019

Hi there! Thank you for taking the time to leave a review. Happy to hear you're seeing the benefits of Yotpo and looking forward to growing with you.

July 3, 2023

Warly helped me a lot! Thank you!
Warly helped me a lot! Thank you!
Warly helped me a lot! Thank you!

UFQaviation
China
Over 4 years using the app
Edited October 27, 2023

The App does everything I need for my Onlineshop and even if I have special wishes concerning the functionality or the layout the Yotpo support, like Manny, is always there to help me in a quick and very friendly way.

Today Allant M. was very helpful and quick in moving the review bar on my homepage. Such a great and really helpful support! My full five stars recommendation!

Today another request was solved very quickly by Nick. :-)

John G. helped in October 2023. He did a great and quick job updating all widgets on my site. Very positive communication! Fully recommended :-) 5 stars!

|c|o|l|o|u|r| of the day®
Germany
Over 4 years using the app