Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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The customer service is fantastic - big shout out to Jeorge Kenneth V & Ruzsel John who both helped installed the new 3.0 widgets onto my site with ease - Thank you so much!
I find it very useful to get the reviews from customers but i do get emails to remind me there are ones waiting to be updated but there are not any as i update them according to receiving them otherwise very good
Its a great product and the support is always spot on. Donner P was extremely helpful and I was able to complete the task I was asking them for help.
We love the product, have used it for years, and it serves us well.
Thank you for sharing your thoughts with us!
Amazing customer service, best way to get UGC and reviews :)
Yotpo is one of our favorite apps. Highly effective, easy to implement, excellent customer service. Our customers love reading the reviews and they generate sales. Love it.
Great product and great customer service, thanks to Caroline for the quick response in answering my questions.
Kenneth John M is literally the best so helpful and clearly an absolute expert. such a credit to yotpo, got everything integrated and customised with ease
This app is excellent! Easily installed and immediately impactful!
I absolutely love this app and the customer service. Thank you so much for responding quickly to my issues and during the holiday season. I did not expect to hear back until after Christmas!!!
Thank you so much for taking the time to leave a review! Our customer support team is always happy to help- even during the holidays!
What a great tool! love that these reviews are verified by buyers, so it's honest reporting!