Reviews (7,012)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.
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Highly recommend! They offer wonderful customer service and fix issues so quickly! This has helped me spike my conversion rate relatively quickly. A1 customer service!
I'm super happy with Yotpo. I've been a user of both the review and the rewards module for years and recommend it to everyone! Great support as well.
We've used Yotpo for handling our customer reviews for the last four years or so now. The system has worked flawlessly for us. The system allows us to customize how the review system works for us and it has never caused a problem. Today I asked Yotpo to import some reviews from products we acquired from another site and the agent was so fast and responsive! We had an error in our file and on a webpage and the agent corrected the file for us and let us know about the error so we could correct it and the import was completed successfully. All of this happened within a 30 minute time span! Excellent product... excellent service!
This is an excellent App. Easy to install, fairly customizable to match your theme, and good support. Yotpo advertises that they are able to achieve a higher rate of customers who leave reviews, and from our experience that claim is true. The only downside is the pricing structure that allows you to comment on customer's reviews. For a small store it's cost prohibitive. Overall, very pleased!
Great app!!!
so helpful and the most efficient app I have got.
going to upgrade it soon!
Thank you!
Come buy something and write a review and see how it works. ;)
Very useful, very good support, i do use it all the time. Hope payments where a bit different, love the app. Recommend
I was having problems updating my reviews and Radly got me right together. I love this app, it has helped grow my business
Professional and speedy service from John B! Provided me with both text and image instructions to solve the issue.
We are so happy with Yotpo! Immediately after it was set up, it sent an automatic email to recent customers of our store asking for reviews (not sure how far it went back, but looked like 2-3 months). The reviews started pouring in! We have tried in the past to solicit reviews from our customers, and it was like pulling teeth. The Yotpo platform makes it so easy for customers to submit their review, it works great!