Reviews (7,047)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

March 31, 2014

Excellent Reviews app. Super responsive Customer Service. Our internal product reviews workflow has never been easier or look better online! Thanks YOTPO!

Atomik RC
United States
Almost 5 years using the app
June 6, 2014

You NEED this app! Go get it NOW, its totally awesome! We got 20 reviews within days after installing, within 2 weeks we got 50 and they still keep coming. Your store will be boring without this app. People love to read reviews and your store will be lifeless without it 8-)

PimpMyEyes
Australia
Almost 5 years using the app
June 4, 2022

Awesome app! Great support! Ronell R
Increases sales! Easy to install too. Just hit 100 reviews!
Don't forget to change your refrigerator filter!

Refrigerator Water Filters USA
United States
Almost 5 years using the app
July 10, 2020

Jo Lorenz
Support Agent was very Helpful.

Organic Chix
United States
Almost 5 years using the app
December 11, 2019

Highly recommend! They offer wonderful customer service and fix issues so quickly! This has helped me spike my conversion rate relatively quickly. A1 customer service!

The Modern Minx
United States
Almost 5 years using the app
Edited July 28, 2022

I'm super happy with Yotpo. I've been a user of both the review and the rewards module for years and recommend it to everyone! Great support as well.

Norse Interiors
United States
Almost 5 years using the app
May 25, 2020

We've used Yotpo for handling our customer reviews for the last four years or so now. The system has worked flawlessly for us. The system allows us to customize how the review system works for us and it has never caused a problem. Today I asked Yotpo to import some reviews from products we acquired from another site and the agent was so fast and responsive! We had an error in our file and on a webpage and the agent corrected the file for us and let us know about the error so we could correct it and the import was completed successfully. All of this happened within a 30 minute time span! Excellent product... excellent service!

V-Juice / Chef's Choice
Canada
Almost 5 years using the app
May 21, 2014

This is an excellent App. Easy to install, fairly customizable to match your theme, and good support. Yotpo advertises that they are able to achieve a higher rate of customers who leave reviews, and from our experience that claim is true. The only downside is the pricing structure that allows you to comment on customer's reviews. For a small store it's cost prohibitive. Overall, very pleased!

Mag Commander
United States
Almost 5 years using the app
December 1, 2014

Great app!!!
so helpful and the most efficient app I have got.
going to upgrade it soon!
Thank you!

ELINA GLEIZER
Israel
Almost 5 years using the app
August 12, 2018

Come buy something and write a review and see how it works. ;)

Jewelrygrove
United States
Almost 5 years using the app