Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 26, 2020

Yotpo has been awesome! getting us tons of reviews automatically after the simple set-up. support has been very good as well. Thanks Diane for your help!

Free Birdees
United States
Over 4 years using the app
Edited June 5, 2019

This is a great tool to gain customer trust for your store. We sell Swarovski crystal cat collars and we are feeling quietly chuffed about our positive reviews. Check out our store at www.kansocollars.com if you want to see the app in action. We had no idea how much our customers love our product until we started using Yotpo. We are very happy.

Kanso Collars
Australia
Over 4 years using the app
Yotpo replied June 6, 2019

Thanks for the great review, Kanso Collars! You guys are awesome! We appreciate the feedback - keep enjoying Yotpo :)

December 30, 2013

Great app, does what it is supposed to do, generates reviews and up-sells.

Highly recommend it.

Fish Finders from Homeland Fishing
United States
Over 4 years using the app
June 19, 2013

Very nice, definitely dig the app and thanks to them for the great support too! It would be nice to have the ability to add a comment or note to the reviewers review. In some cases customers may write something that seems a negative that isn't or is constructive criticism for future builds. It would be nice to post a "thanks for the idea" to the post.

www.orangemud.com
United States
Over 4 years using the app
February 13, 2015

Fantastic App - Thanks so much guys getting great feedback and insight into our products from it - keep up the good work :)

Passenger Clothing
United Kingdom
Over 4 years using the app
Edited July 6, 2018

I wanted to change the location of the review carousel on my home page so I email the support team. They fixed in 2 days! Amazing app, I'd recommend for anyone who's using Shopify.

Vincitabikebag
Thailand
Over 4 years using the app
June 9, 2021

Orly helped me with a tab, he was kind, giving a quick anwer to my request. This is the second time I receive help from Yotpo team.

Lapicity
Mexico
Over 4 years using the app
July 16, 2021

I like the app. it builds lot of trust in the products and also streamlines my customer interactions post purchases.

Zivar Creations
India
Over 4 years using the app
July 22, 2023

Really grateful for the chat system they have. I recently got one of those scam reviews where they try to advertise their email to get customers to purchase a service which is so annoying that these scammers are such Pest! Thankfully Yotpo customer service rep Jeorge Kenneth V was very helpful and resolved my issue! Thank you!

PotionBubbles
United States
Over 4 years using the app
October 14, 2014

By far the most useful app I have in place. Certified customer site and product specific reviews have added credibility and trust to the site.

Yotpo has allowed me to respond to unsatisfied customers and turn them into loyal customers.

I have been using Yotpo for over a year and the continual improvements and added features are impressive.

This app is, in my opinion, essential for growing your online reputation and business..

MostlyDead.com
United States
Over 4 years using the app