Reviews (7,025)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.
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Fantastic, hands-off review reminders.
Simoun Francis was up to speed right away and resolved the issue we had. We have been using Yotpo for a few years now and upgraded to the paid version a year ago. No regrets and can recommend. 5 stars.
Happy to hear it! Thanks for leaving a review.
Junalou was and awesome help. Thank you so much for your amazing service. I switched themes on my boutique MomMeAndMore.com and they totally moved my reviews and set up my widgets and just made everything perfect again. Thank you, Pamela
Hi Pamela! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we were able to help.
Great app, great support. Every time I email, I get a quick reply. Always super helpful with any questions I have!
Thank you for the great review! We're constantly working on improving our customer service and we're thrilled to hear we hit the mark for you.
It does as it claims. Could be more user friendly for non-techies BUT Support Staff is great. Josehine E. understood my lack of skills and patiently and skillfully resolved my issues. Also appreciate that it integrates so well with Social, SEO, etc. Best Reviews program I have found.
Helpful support, free tier is decent but pricing is punchy and customisation is minimal.
Not bad for gaining some customer reviews.
Thanks for taking the time to leave a review, we really appreciate your feedback. We've recently updated our pricing model to be more flexible - you can find more information on our website and in the Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19/month up to $249 a month.
Feel free to reach out if you have any further questions or comments. Thanks again for your feedback!
Gabriel was extremely helpful with helping me set up my Reviews and Stars widget! Thank you so kindly Gabriel!
Thanks for your feedback, we really appreciate it.
Warly was superb and managed to manually adapt to my problem and helped me to reach my users in a very efficient manner.
Normally I was supposed to upload a very tricky file on my own , and when I reached out to him asking for extra support there was no questions asked. Just great service !
This is the way that you can only except to get served from the best in the game.
Again very happy with the service and Yotpo continue to be a very big part to our customer satisfaction journey
Yotpo has been good for my business and very helpful when I needed it. Nick S helped my today and did a great job! Thanks!
Great app and wonderful customer service. Mary Ann is such a gem! From beginning to end she exceeded my expectations by going above and beyond.