Reviews (7,065)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.

November 8, 2013

We LOVE Yotpo!! It is so fantastic to let our customers share their knowledge of the products they've received, because we sell to a community of babywearers who value each others opinions greatly (as do we). It's also a nice perk when a positive review of our store gives us a pat on the back we might not receive if we didn't have the store review feature. Thank you, Yotpo!

Purple Elm Baby
United States
Almost 4 years using the app
October 23, 2020

Super easy to use and great customer service if you need assistance with installing code, making custom edits, etc

Mission Leather Co
United States
Almost 4 years using the app
Yotpo replied October 25, 2020

Thank you for your review. Happy to hear we were able to help you!

Edited June 11, 2022

Daniel P. was so helpful in helping us get setup. Amazing app and amazing customer service. I had trouble updating my logo as well and Daniel was able to quickly fix my issue. Nick S helped us get our reviews carousel going. Extremely helpful!

Oaza
United States
Almost 4 years using the app
August 9, 2022

So far, so good! We are still in the early implementation stages, but Yotpo has been very supportive to this point and we feel confident to continue with the platform.

Phase 5 Wakesurf Boards
United States
Almost 4 years using the app
September 3, 2021

Great company, customer support always responds fast and they ACTUALLY resolve the issues. I recommend them to every entrepreneur I know! (Don is great)

Proteinex
United States
Almost 4 years using the app
June 17, 2021

Live chat assistant Ed was awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Turbine Travel
New Zealand
Almost 4 years using the app
Edited February 27, 2019

I found pretty good experience up to now with yotpo. Api service are awesome.I personally recommend this app for review and ratings.

GharSe
India
Almost 4 years using the app
June 8, 2022

Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.

Centurion Cricket Co.
New Zealand
Almost 4 years using the app
February 2, 2022

Great service as always, the apps have been great for my brand, customer reviews have been crucial - Doner P was brilliant!

ARLO HUDSON.
United Kingdom
Almost 4 years using the app
January 18, 2016

An extremely robust review app. I don't know if there's anything that Yotpo cannot do!

Hamdam
Pakistan
Almost 4 years using the app