Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Reinier, a customer service rep, worked with me for 2 hours on a project! He was so kind and helpful and didnt make me feel annoying when I didnt understand how to do something. Highly recommend!
Great review app! Boosts new customer confidence!
My Support Agent Orly was great. He was very helpful and polite in answering all of my questions and got all of my concerns addressed. Great experience with Yotpo!
Thank you for this great review, Fytt Beauty! We are glad to know we are hitting the mark when it comes to providing the best service we can, so thank you!
Great app & live chat. My man Allent M on, had a small bug fixed in no time at all and answered all my questions :-)
Reviews are very helpful in getting UGC. Yotpo has a good eco system if you implement and take it further.
Yotpo user here for several years now, just love it! And their customer service support is EXCELLENT. Special mention to Howell who helped me import old reviews from previous site . I tried to use another review app, but went back to Yotpo. Reliable customer service and doesn't disappoint. truly recommend this. thank you so much
I am a new/old customer who just added Yotpo back to my Shopify store. Needed help not only adding new code but cleaning up old code. Manny was amazing in chat support! He was very patient with this tech deaf customer, walked me through the changes step by step, and made a stressful transition easy. I am grateful for this human touch in an automated world. Thanks Manny!
James Yotpo has been not only amazing from a customer support stand point, but their product is awesome. It has help our business grow because of it! If you are looking for a review platform, you've got the best right here!
Hi there! Thank you so much for writing a review and giving us feedback. We're really happy to hear you had a positive experience with our support team and are seeing the benefits of Yotpo!
Eduardo and the other Yotpo support team members have always been very responsive over the years with helping to combine reviews as we change SKU's, and make tweaks when we've updated our theme. Thanks team!
Thank you so much for your review. We're big fans of our support team as well!
Loaded it and BAM....5 reviews with the first few hours! I love this APP!!!!