Reviews (6,999)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets. They appreciate its seamless Shopify integration and social sharing features, which help boost conversion rates and build customer trust. The app's customer support is also frequently praised, with team members like Doner P, Ruzsel J, and Jeorge Kenneth V receiving specific commendations for their helpfulness. This combination of powerful features and reliable support makes the app a valuable tool for enhancing customer engagement and insights.

August 3, 2023

Awesome customer service and Joian did an incredible job helping me resolve my issues. I like the customer service of yotpo, less robots, more real people!

MAVIS BY HERRERA
United States
Over 3 years using the app
Edited August 17, 2023

Yotpo app is a must have app if you want to increase you sales and improve your brand image. It will enable review and Q&A function which is very essential to an online website. Special thanks to Warly for making our website even better, as he assisted me in all my needs and requirements for customizing our website.

Mikstore Car Accessories
Philippines
Over 3 years using the app
May 24, 2023

The customer service agent Ronel R is very helpful! The issue was solved with no problem. The app works

SYX MOTO
United States
Over 3 years using the app
December 10, 2019

been using this app for about a year now. Its definitely great for conversions and great customer service!

Coconut Whisk
United States
Over 3 years using the app
Edited May 12, 2022

5 stars for Lemuel C
Exellent customer support ! It's the third time that I need support and was great all times !

Little Guerlet
Belgium
Over 3 years using the app
June 14, 2013

very happy with this app. from day one we were able to get our customers to come back and leave reviews about our product! plus we were able to post our best reviews on our social networks to share with our community.

Sodacase.com
United States
Over 3 years using the app
November 3, 2021

Very helpful solved my issues in minutes! Installed the app years ago and have never had any issues until now and it was solved very quickly.

Gordon Castle Scotland
United Kingdom
Over 3 years using the app
December 7, 2021

They've always been good and keep getting better and adding new cool digital products and features. Customer Service is lightning fast and responsive. Great company.

Astoria Tea Company
United States
Over 3 years using the app
April 25, 2022

I love this app! I love it so much because, first of all it work. Intergations are easy and the number one reason...customer support! Thank you everyone for your help today importing files.

Bundles Of Glam
United States
Over 3 years using the app
May 6, 2022

This app has been great for including social proof in our product pages and on our home page. I'd love to see more functionality for the price, but I understand they've got to make their money too. When I've needed help, the team has been great, most recently Nick S who made a transition so seamless, I didn't even need to do anything.

Style Standard
Hong Kong SAR
Over 3 years using the app