Reviews (7,049)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

February 16, 2022

Great customer support and execution! I would definitely recommend this app for anyone looking for a solid review widget.

European Spa Source
United States
Over 2 years using the app
June 2, 2021

Great and fast service. It's really appreciable when you are not confortable with technology. Thanks

Bellite
Australia
Over 2 years using the app
August 12, 2021

I tried shopify reviews and another company before using Yotpo. Yotpo is head and shoulders better than all the rest. Highly recommend. I had some import issues and Elven helped me out and was great. Highly recommend.

Supercharged Accessories
United States
Over 2 years using the app
Edited August 1, 2024

Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis & Reymon N. was very good.

Kadoing
Netherlands
Over 2 years using the app
January 10, 2021

The team at Yotpo always deliver helpful and propmt advice and wonderful customer service. A user friendly experience.

SuperFeast
Australia
Over 2 years using the app
Yotpo replied January 11, 2021

Thank you for your review. We're really happy to hear you had such a positive experience with our customer service.

December 8, 2022

This is really a great app! Many thanks to the support team for the quick and clear answers! The support team always helps you as quickly as possible.

Heyday
United States
Over 2 years using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

February 19, 2015

Very easy to implement,

Easy to use,

And really does get you reviews.

Both thumbs up for this app

EVERYDAY PHARMACY
United Kingdom
Over 2 years using the app
April 25, 2015

Brilliant app! Since installing, most of our customers have taken the time to review our items and the whole experience has been seamless. Highly recommended :)

Tikiboo
United Kingdom
Over 2 years using the app
February 25, 2021

Love the app and customer service has been amazing! Whenever we have any issues they respond in a timely manner and are extremely hands on with whatever they're doing. This app has been invaluable to us as social proof for our customers.

HAPP BRAND
United States
Over 2 years using the app
January 1, 2023

Doner P is the best, fixed our issue right away. Amazing I would hire him in a second. ok need 100 characters.

Italeau
United States
Over 2 years using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!