Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 17, 2014

Excellent app! Try it and experience it!

Infitnity
Singapore
About 3 years using the app
March 13, 2022

Great app and great support. Had a bit of trouble with updating my account email and they got it sorted quickly. Thanks!

GRAYL® New Zealand
New Zealand
About 3 years using the app
Edited December 11, 2019

Really easy to use interface and EXCELLENT customer service. Highly recommended for a Shopify site.

Santana Sounds
United States
About 3 years using the app
Yotpo replied September 18, 2019

Hey Santana Sounds, thanks for the great feedback!

February 11, 2022

I have been using yotpo for a year and its been great. no regrets. i love the customer service very efficient, recently was helped by one of the staffs Eduardo R very quick to help. thank you

AmipardHair
United States
About 3 years using the app
Edited September 14, 2021

Great and quick service by Gimbert! I changed the theme on my website and I lost all the reviews and review section, Gimbert fixed it! Great app!

Gramina
United States
About 3 years using the app
June 5, 2018

The best app for reviews.
Excellent customer care

Pepegustofood
Italy
About 3 years using the app
April 4, 2022

James from Yotpo replied super quick on a SUNDAY! really recommended. I've been using Yotpo for a few years and only now I've managed to understand some new benefits I didnt know about

Remilia Hair
United States
About 3 years using the app
October 2, 2021

I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.

Elements
United States
About 3 years using the app
November 1, 2023

I needed some technical help today, and Ruzsel J was awesome! They found and fixed the issue super fast. Thanks for being so kind and helpful, Ruzsel!

Be Kind Vibes
United States
About 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

Edited August 13, 2021

My reviews were not showing on my website, but after chatting with the support team they were able to get them displayed. I rate the app 4 stars because of the price and the limitations. However I would give 5 stars to the support agent Orly.

Pizza Skateboards
United States
About 3 years using the app