Reviews (7,105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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I worked for a couple hours trying to troubleshoot my own issue with product reviews being listed incorrectly on my website and product listings. I finally caved in and reached out to Yotpo support and was connected with Doner P. and they were able to assist me with fixing my review visibility and also importing my manual reviews as well. Thank you so much for being patient and knowledgeable to resolve my problems. Highly recommended!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Junalou has been amazing in helping me out with all my concerns. She is very responsive and answered all my question.
Love this app! It is great and easy to use! Thank you so much. I highly recommend it to anyone who wants a review app. Donner helped me a lot!
I got a lot of help from Reinier D. They helped me with some issues we were seeing of the products not showing reviews. Very helpful and patient!
Joian Z was amazing at helping me solve an ongoing issue we had!
Excelente atención de soporte, resolvieron el tema en cuestión de horas. Estamos muy contentos con esta app y su servicio al cliente.
The app has been great for our business, and the customer service is excellent when we switched to a new theme and ran into some problems with how the reviews showed. Rinu was great at investigating and finding the problem and corrected it for us right away.
I have always had a positive experience with Yotpo and have always been able to receive great support when needed.
There is nothing quite like the thrill of getting your first 5 star review, and Yotpo automates the review collecting process so that it's easy to get them. There were a few minor set up issues, but their account management team is great to work with, is very knowledgeable and is quick to help make sure you are on track. I love the automation that allows you to automatically have reviews post to social media. Overall a great investment so far.
Diane was great she basically fixed all for me! The app looks great! Waiting for those reviews to start pouring in.
Thank you for leaving a review. We're glad Diane was able to assist you with everything you needed.