Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 21, 2022

I've been using this app for my online store HumanityShield.com and, so far, it's been really amazing. I love how clean and simple it is. I also love the 5 star support that I got from Kenn who helped me fix a technical issue with 2 of my customer reviews. If you want to improve your Shopify store's social proof, use this app.

HumanityShield
Canada
About 3 years using the app
January 11, 2022

James on the support desk was very helpful in assisting me to integrate Yotpo review into my shopify platform. Seems to be working well now

The Workers Club
United Kingdom
About 3 years using the app
October 18, 2018

Michelle was SO helpful with my questions, and once I was set up reviews started coming in - looks great on my site!!

CHD warrior
United States
About 3 years using the app
June 16, 2021

So I was having trouble using an import feature for reviews and don my man solved it like it was nothing and that too in couple minutes! Thanks don!

FUEL10K™
United Kingdom
About 3 years using the app
February 8, 2023

Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.

MRS-RITCHIE.COM
United Kingdom
About 3 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

April 8, 2022

I love this application and service so far! My review rating on my website has increased dramatically.

Land of Nostalgia
United States
About 3 years using the app
December 2, 2013

We have used this for our legal agreements website now since January and have been very happy with the functionality and support. Super, especially considering it's free.

UK Template Agreements and Sample Contracts
United Kingdom
About 3 years using the app
July 27, 2021

Don has been really helpful in supporting our queries via the online chat. Kind and helpful service, answered all questions quickly and efficiently

Víví's Auntíe
United Kingdom
About 3 years using the app
April 9, 2019

Really recommend this app, easy to set-up, everytime i need any help the staff is always very helpful, specially Mau, who has helped me a lot.
I tried many apps before, and i couldnt get what i wanted until now!

Looney Spoons
United Kingdom
About 3 years using the app
Yotpo replied April 10, 2019

Heya Looney Spoons! So glad to hear you are happy with Yotpo. We really appreciate the great feedback!

April 12, 2021

I have enjoyed this app so far. The support team is AMAZING! Ed from support was so knowledgeable and helpful. He came in and helped me get my reviews set up correctly so they are visible on my site and easy for my customers to see.

32nd Ave
United States
About 3 years using the app