Reviews (7,105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
Refine
-
By rating
Ruzsel J was super helpful, got my reviews carousel setup in minutes!
Thank you for sharing your thoughts with us!
We're currently using the free plan, and will upgrade once our order count gets high enough. The widget was relatively easy to install, and automated review request emails really save us a lot of time and effort. We've had a few special requests with which we needed customer support assistance, and the Yotpo support team has always been really quick to respond and help us solve the problem (same day to 1 day turnaround, usually). Would recommend!
The Yotpo support team is super helpful during the installation process , and the app is easy enough to implement . James was super helpful!
Ronel R. was extremely helpful getting the star widgets put in place on my website. Thank you for the help.
Very happy with quick customer service from Leizel! Thanks! Quality, quick service is greatly appreciated, and the value of the Yotpo app is solid.
Noren was fantastic, super fast and really helpful. A total joy!! Thank you so much for the help Noren, really appreciate it as always.
Thank you so much for taking the time to leave a review. We're so happy to hear you had such a positive experience with our customer service!
We'll definitely pass on your kind words.
This is a great app and they are adding new features all time. Easy to install and use.
The best review software currently on the web period. Better than trustpilot and the others. Reasonably prices and free up to 50 reviews.
Though on the pricier side, Yotpo gets 5 star for the exceptional customer service they offer.
There LIVE chats are second to none and their support team members go all out of their way to resolve your concern. A special mention for Orly P who very promptly resolved one of my issues.
Customer support is great. I initially added to a shopify theme with no issues, but then hired someone to redesign my store. The app was no longer present. Designer wanted to charge me extra for app integrattion, Yotpo support did it for free.