Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 30, 2018

So far so good and their customer service is very helpful.

Boobiebars
United States
About 3 years using the app
July 20, 2022

I had a problem with my reviews not showing on my website and Doner provided me with outstanding customer service to fix my issue. I highly recommend Yotpo!

Tate Whalun
United States
About 3 years using the app
June 11, 2013

I am very happy with this App. I am a complete novice and found this App very easy to install - I couldn't believe it when it just worked! I already have a couple of reviews for a website I only launched a week and a half ago! I had a little hiccup with the shopify token being missing, but Dave got in there promptly and fixed it for me. I love that you can share the reviews you get on Facebook and Twitter and that customers get to easily have their say. Highly recommended!

èrlithe
Australia
About 3 years using the app
August 26, 2022

Allen M. Really helped in giving me the answers quickly and help solved our issues with posting photos and assisting on placing reviews onto google.

Duma Mbili
United States
About 3 years using the app
October 24, 2019

I use this app to display customers' product reviews and ratings on my YouTube merch and music production store. So happy about the functionality and the support they offer! Pauline helped me a lot for the migration of the product ratings from my previous product page to the new product page, and also helped me set up the display of stars rating in the collection page.

5 stars app, 5 stars service, highly recommend it!

BRODUCER by EDWAN - Best EDM FLPs, sample packs & Broducer merch
Switzerland
About 3 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to write a thorough review! We really appreciate it. Happy to hear our customer support team is hitting the mark and you're enjoying using Yotpo!

August 4, 2019

I love this app and have had it for over 2 years now. I recently upgraded the plan and needed help with a few things and the online chat feature has saved me a lot of time.

Wondermade
Australia
About 3 years using the app
Yotpo replied August 5, 2019

Thanks for the awesome review, Wondermade! We love hearing from our happy customers!

June 11, 2013

Wow! This little app has been absolutely terrific for our Shopify store. We love that it can be nicely customized and new features are being added. Fantastic!

Alima Pure
United States
About 3 years using the app
September 25, 2023

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Down to Earth Beauty LLC
United States
About 3 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

March 6, 2021

I needed some help to fix the reviews snippet on my website and Junalou did a fantastic job. He is very knowledgeable and could find and fix the code within my theme. He assisted me with everything I asked and his service was truly amazing.
I really appreciate that yotpo has such valuable team members providing great support!
Thank you, Junalou!

Mindfulness-HOP Activewear
Spain
About 3 years using the app
September 14, 2023

Big shout out to Rhenant at YOTPO who did a great job helping to resolve a problem with my reviews. Rhenant fixed it quickly and accurately! Thanks - much appreciated!

SteadyStraps®
United States
About 3 years using the app