Reviews (7,049)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Thanks Ronel for your help. I really needed help to integrate Yotpo to the website. Ronel was fast and efficient and was a pleasure to talk with.
Amazing service from Sheen. We really got everything we needed and sorted quickly and easily. Thank you Sheen
Great support Lemuel!! I really appreciate your help and your goodwill, efficient and professionalism to help me! Thank you so much ! I´m every time more grateful. Thank you again
Thanks Chileanwines for the great review! We are so glad our team were able to help you out and make sure you got the support you needed.
I needed a task done quickly and Rhenant was able to help immediately. I appreciated the assistance and courteous service. Great app!!
Yotpo is definitely a fantastic compare to other review apps however I have to agree with many other users with regards to the high pricing of the paid version.
Lemuel was very helpful at getting my reviews to show on my products. Thank you so much, very fast and efficient service.
Thank you for sharing your thoughts with us!
Impressed with the responsive and friendly service I received from Yotpo’s customer support. We had a request we felt would help customers get a bird’s eye view of the product ratings on our main shop page, and I was lucky to connect with Yonathan who made the change happen while maintaining the look and feel of our website.
The customer service went above and beyond my expectations, especially in how quickly this change was initiated. We absolutely get the sense our customers rely on reviews to feel comfortable about making a purchase with us. This in turn, creates more sales since customers get to read about first-hand, honest feedback from fellow JUSU Body buyers. Thanks again! - Breanna
The support team is amazingly fast and super helpful. Would recommend! The reviews are really well presented on site.
Thank you for leaving a review, happy to hear our customer support is hitting the mark!
I used chat system to solve my problem. Mr. Ruzsel J helpled me immediately, and I could solve all problems we had. Thank you so much:)
Brilliant customer service - Jo Lorenz spent ages fixing some tricky coding we couldn't do ourselves to get everything settled into our website in the right places, and our reviews are coming in steadily. The photo feature is a great addition too.