Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited December 13, 2022

Every time I've contacted support they've been able to resolve any issues for me. Thanks Lemuel and Yotpo team

Roam
New Zealand
About 3 years using the app
February 27, 2014

We really like this app. The ease of use and all the great features make Yotpo a must have for any business looking to drive more business from their customers reviews. Highly recommended.

DownEast Vapes
United States
About 3 years using the app
May 25, 2014

Great app! Defiantly helped with sales. Plus its rad to see what our fans say considering our company is built around having a good time!

Skidmark Skatemag LLC
United States
About 3 years using the app
Edited July 19, 2021

I'm not the most tech-savvy out there so I usually have trouble to even ask what I'm looking for when it comes to platforms and apps. James C. from Yotpo was brilliant he was patient and held my hand the entire process to get my mobile review tab set up. Thanks for making me look good James.

Cloud Nine Furniture Co.
Canada
About 3 years using the app
Yotpo replied February 10, 2021

Thank you for your review, Happy to hear we were able to get you up and running smoothly!

January 27, 2022

Vergian was patient, detailed, and super helpful! Our team has had such a great experience with all our Yotpo representatives.

Dagne Dover
United States
About 3 years using the app
July 14, 2022

Doner P. assisted me with getting my reviews to display on my homepage as well and throughout the site. I am not great with code/CSS so they did it for me. :) Doner is awesome and I hope to work this representative again!

D.U.A.
United States
About 3 years using the app
June 3, 2020

I have not been using Yotpo for that long but I am impressed with their customer service! Anne helped me get everything setup very quickly and it made things so much easier during the setup process. Thank you Anne!

Kiiing Creations
United States
About 3 years using the app
August 17, 2015

Amazing! Very easy to install with the idiot-proof step by step guide in the website! Once installed it automatically generated an email to my customers inviting them to create a review, which I found very handy.

Filipinochildrensbookstore
Australia
About 3 years using the app
June 29, 2016

Yotpo was very easy to install and use. It integrates seamlessly into my Shopify store. I would definitely recommend it to other users.

1bigcookie Com
United States
About 3 years using the app
February 12, 2021

This app works great but what is even better is the customer service from Manny. He was such a help to navigate me through using Yotpo the best way possible. He communicated very well and understood the issues. He then worked his butt off to fix the issies and didnt stop until they were fixed. I like the app but having people like manny to help customers is what really seperates this company from the rest. Give this man a raise !

VORG SUPERSHAKE
United States
About 3 years using the app