Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

July 11, 2013

Excellent application. Does what is says it does. Other customers are able to see reviews left by other customers. It promotes sales.

ZASTTRA.com
South Africa
About 3 years using the app
February 23, 2016

Excellent tool. Simple seamless integration, and configuration.
Easy to use, and it gets easier to use every day, with so many excellent new features.

Ninostyle Com
Nigeria
About 3 years using the app
November 4, 2019

The help team was super fast and super helpful! I love this feature on my website because I feel like it gives customers an insight into other people's experiences with the products. I am very happy with this app and the helpful team behind it. Thank you.

Forever Soles
Australia
About 3 years using the app
Yotpo replied November 12, 2019

Thank you so much for your review. Happy to hear you're enjoying Yotpo and our support team is hitting the mark!

Edited March 5, 2019

It is easy to install and set up, and has thus far fetched us quite a few reviews. I wish the free version was a little more versatile or the paid versions cheaper, but I am pleased with the app and how it performs. I recommend to anyone looking for reviews within their site. Support for Yotpo is also excellent, after updating our site and losing the install, Justine fixed us right up and had back up and reviewing in no time. Highly recommend.

Artesanos Design Collection
United States
About 3 years using the app
September 1, 2015

Yotpo has been a hugely helpful app for our growing e-commerce business! We love how we can plan exactly when a review request email will be sent to our customers and Yotpo makes it easy for customers to publish them on our website. Not only do glowing reviews help us sell more of our product, but they also help with SEO. We highly recommend Yotpo for any e-commerce shop!

Water Gallery Worldwide
United States
About 3 years using the app
September 15, 2022

I worked with Simoun Francis S and he helped me reimport my reviews on a product that was accidentally deleted. A lifesaver! Thank you so much! I was so sad to lose our valuable reviews but he was able to restore them.

Kaka'ako Kasuals
United States
About 3 years using the app
September 14, 2021

Easy to upload and use this app. Eunice was very helpful in solving my problem when I messaged for help.

Twenty Five and Pine
United States
About 3 years using the app
Edited October 25, 2024

Jeorge Kenneth V is amazing! He is a great communicator, very clear and he rolled up his sleeves and got things fixed for me right away. Saving me both time and money!

Spleash Your Leash
United States
About 3 years using the app
April 5, 2023

Ronel L. was super helpful with our issue today. I would highly recommend utilizing Yotpo's customer service.

Saalt
United States
About 3 years using the app
Edited June 11, 2020

I wrote a message to help me find my lost comments, Josephine was very helpfull until the end. I really appreciate

L'ODAÏTÈS
France
About 3 years using the app