Yotpo Product Reviews & UGC , 6,830 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
Refine
-
By rating
the support via chat was super fast! Ronel R. is outstandig and did a great Job he did it perfetctly. Thanks for that Ronel!
Thanks Oldpassion! Glad to hear that we met the mark in helping you resolve any issues you were having, and give you the right guidance you needed!
The installation process was very straightforward. I ran into a minor snag in finalizing the installation, but Lucy was very helpful in implementation. Already received 3 reviews from my Mail-After Purchase emails! I was surprised that the software emailed all past customers and not just the customers that purchased after implementation :)
Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.
Orly was super patient, extremely helpful and a huge lifesaver! We recently made some changes to our product offerings and we needed to import some reviews from an external source and Orly helped every step of the way. The Yotpo app is full of neat functionality and it looks great on the site.
Update on Feb 10/2023. James Edmar C was super helpful, kind and patient. It seems Yotpo has improved the way they import reviews via csv; no longer via email, and can now be done via chat! Thanks so much for your help and for making this improvement.
Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.
Great interface, more tools than I imagined and the email function is priceless! We were able to grab over 100 reviews in a week in response to the email requests. Love it!
Amazing app, i love it, the people loves to see reviews
Love this app. It really works...I'm getting lots of reviews, and sharing great reviews is ridiculously easy - basically one click, and the post looks great in Facebook. Very happy!!
使いやすく、信頼性のあるレビューも集まりやすいのでとってもおすすめです。英語対応にはなりますがサポートも迅速で、インストールや設定がうまくいかずに問い合わせをしたら代行してすぐに運用開始できました。サポート面が手厚いのはユーザにとっては嬉しいポイントだと思います。
2023年追記
サポートのArvenは私たちの疑問・やりたいことに関して的確で完璧な仕事をしてくれました！
I love their customer service and the app features. It really helps building social proof for your store.
Hi there! Thank you for taking the time to write a review, we really appreciate it. Glad to hear we're hitting the mark and you're enjoying Yotpo!