Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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I was helped by Daniel P and he was absolutely amazing helping me put placing the reviews carousel adn badge on my homepage. I am very much satisfied with the service he provided
Reached out to support with a simple question I am unable to find the answer to on their "help" forums. It's been three days and no response. Thankfully I am using their free version, but I wonder if the service is any better if you're paying? Definitely not a good first impression. I would be weary spending money on this app when their support team does not seem responsive.
Thanks for taking the time to leave a review. We're sorry to hear about your experience. We've recently improved our support capacity -- our support agents are now available to all of our users 24/7. Additionally, you're always welcome to reach out to our Help Center directly at helpcenter@yotpo.com and describe the issue there. Once again - thanks for sharing your feedback and helping us improve.
Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.
Needed help redirecting my Yotpo account from Woocommerce to my new Shopify store + my reviews and Kenneth was amazing he made the whole migration super easy. Thanks a Kenneth
Elven was such a big help. I got kinda confused in the process of setting the ratings up on my page and Elven swooped in to save the day. Service was very quick, too!
Awesome, all-encompassing product to generate and manage reviews. Really quality app! Above the product itself, I'm super impressed with the customer service. Every ticket and question I have is answered super quickly with an above-and-beyond resolution. Thank you!
The Support Team is top-notch! They are very helpful in getting things resolved for me. I'm a fan of Yotpo!
Yonathan did a great job helping me. Quick reliable service. 5 out of 5!
So happy with the customer service, Ronel R understood exactly what I was looking for. A dedicated page for reviews on our webpage and set it up efficiently. Thank you Ronel appreciate your help!
Easy to use. Good tool for posting either on shopfiy and social media.
Layout looks good too