Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 14, 2022

Had John Today, walked me through everything. so helpful and quick, wouldn't be anywhere else, thank you

Bartholomew Clothing
United Kingdom
Over 2 years using the app
Edited December 13, 2022

The customer service from Edilyn was very helpful in a timely manner and was able to resolve not only the problem I was experiencing but also add an additional feature that improves my customer experience. Very thankful.

Project Moment Designs
United States
Over 2 years using the app
May 5, 2021

The chat people were extremely helpful! They took an hour of their time to answer all my questions because I do not know how to do coding or anything like that but they were so kind and very very helpful! highly recommend.

Ease Boutique
United States
Over 2 years using the app
November 16, 2021

Its not cheap but most powerful review app we have used and support has been v quick whenever we have had an issue or needed something amended

Art Print Shop
United Kingdom
Over 2 years using the app
December 1, 2014

Awesome App, easy to use and install. Offers essential features that are easily integrated into your store. Shop owners will love this App for its automated and social features. A great way to obtain feedback from your customers.

DLT's TOYLAND
United States
About 1 month using the app
Edited May 13, 2022

I used the free version, which was great, but really wanted to use a couple of the paid features, so recently upgraded. However many of them you needed to add code and I really had no idea how to do that and thought I would need to pay someone, but I was lucky enough to find Ronel R & Reinier D via the live chat and they literally did all the coding for me on the spot! I was totally amazed and super grateful for his help. Highly recommend the App and the service team! Excellent! Edit: Just had another issue which I needed help with, and the service team once again did not disappoint. Thanks Rhenant for your super efficient on the spot help!

LO & BEHOLD
Singapore
Over 2 years using the app
February 21, 2022

Very good customer support. Always use on our stores and would highly recommend to any other store owners.

Allied Lithium Golf Cart and Boat Batteries
United States
Over 2 years using the app
June 14, 2021

Ed, was amazing! He helped me get all of our reviews posted onto our site in just a few minutes! We have worked with Yotpo for years and love the platform.

Thornburg and Company
United States
Over 2 years using the app
Edited May 4, 2022

Jeorge Kenneth V was the best at solving my technical problem right away. He was extremely knowledgeable and a true expert. Also, spoke with Rhemy R. who was amazing. Thank you

The Uniform Supply
United States
Over 2 years using the app
May 30, 2024

Doner was great helping me resolving my issue asap. i am loving the app so far. weldone

SOOSLICK
United States
About 1 month using the app
Yotpo replied June 7, 2024

Thank you for sharing your thoughts with us!