Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

April 19, 2023

Don't be scared off by the dated UI. Yotpo is an indispensable part of our user feedback cycle. Implementation was painless and I'm always discovering new capabilities. We're extremely satisfied with this app.

PorkRinds.com
United States
Over 2 years using the app
March 17, 2014

Nice App, easy to use for customers, so easy to get reviews.

Tableware, Cookware, Home Decor, Wedding Gift, Tea set, Candle, Kitchenware, Scented Candles, Teapot, Cup In Hong Kong | DancingnDining.com
United Kingdom
Over 2 years using the app
April 12, 2023

we needed to move our yotpo widget to a different position on our product pages. team was responsive and executed quickly! Thank you, Ronel!

BioPharma Scientific
United States
Over 2 years using the app
Edited March 22, 2021

Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you! Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you!

Red Rose Naturals
United States
Over 2 years using the app
November 22, 2021

I love their support team. They fix things within a reasonable time and made my reviews pop even more, Thank you for your service!

Scentsational Soaps
United States
Over 2 years using the app
Edited May 30, 2019

Great app, excelent support! The reviews are really helping bring new customers. Josephine really helped when I needed support with an updated theme.

Lucidaletra
Brazil
Over 2 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app
July 20, 2022

I do wish it was easier to syndicate reviews to other platforms...Great customer support! Reinier was very helpful and quickly resolved my issue!

Ruggish Co
United States
Over 2 years using the app
Edited October 16, 2019

We switched over to Yotpo recently and are very happy with our decision and support we have received

Sparro Designs
Australia
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for leaving a review - happy to hear you're enjoying Yotpo and our customer support team is hitting the mark!

February 8, 2023

The Yotpo team was very responsive at solving my issues on installing the widget. I had an error in the code on my site and they fixed it immediately - love their services!

Jamie’s Farm
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!