Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

August 2, 2023

So far I have had a great experience using Yotpo. Their customer support has been amazing. Daniel P. did a phenomenal job at getting all of my questions answered.

invisaWear®
United States
Over 2 years using the app
March 21, 2022

App is easy to set up and works well. We've had a few issues but the support has been great - Radly was especially helpful.

Sourdough Starter
Australia
Over 2 years using the app
August 26, 2021

Wonderful and customer service helped every step of the way! Rilu Jane sat and reinstalled everything I needed for over 30 minutes and walked be through step by step. I would highly recommend.

Apotheke Co
United States
Over 2 years using the app
March 30, 2018

I love this app! I had a tiny bit of trouble with the install, but Yotpo support was very prompt and helpful in straightening out all of the mistakes I made. Once they did their magic with the coding, everything displayed beautifully on my site. I am delighted and happy with all of the wonderful possibilities that this app has to offer. Thanks to the Yotpo team for an excellent app!

Enchantedstyles
United States
Over 2 years using the app
Edited August 14, 2021

Manny was super helpful! he was able to help me set up my review carousel super fast.! Thank a million Manny. I appreciate you!

Furrtoes
United States
Over 2 years using the app
March 22, 2022

I had some glitch in using the app initially. I reached out for help twice and both times, got great help by the customer service. I am still in trial but will definately upgrade to get even better service.

Yoga Tune Up Japan
United States
Over 2 years using the app
Edited February 12, 2024

Thankful for the work this afternoon performed by Rhenant at YotPo support. I have been stuck trying to find the right place to paste the reviews carousel on the homepage and he was able to provide the quick fix for me. Thank you!

RedFin Polarized
United States
Over 2 years using the app
February 21, 2020

It works well once configured properly. Needed some support and Bernard handled it promptly and effectively. Love this App so far.

Tabanero Cigars
United States
Over 2 years using the app
Edited May 21, 2022

Brilliant review software! Orly P. was very helpful :) I would definitely recommend this, hands down.

Scooters 'N Chairs
United States
Over 2 years using the app
February 6, 2022

tutto okkk. servizio assistenza ottimo. applicazione davvero utile per gestire tutte le recensioni, consigliata

INCASODIVINTAGE
Italy
Over 2 years using the app