Yotpo Product Reviews & UGC , 6,829 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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I was trying to get Yotpo set up and had some questions. I wasn't seeing my recent changes live on my website. Junalou with customer service was super fast to respond to my chat and helped me tremendously. I was assured my changes would appear within 24 hours.
Yotpo’s customer review is great! Couple days ago we decided to change a theme on Shopify to better accommodate our product lineup. However, the review wadge wasn’t displayed as expected afterward. Therefore, I contacted Yotpo’s support and submitted a ticket. Justine Romeo from the support team got back to me right away and adjusted the script for my account to solve the issue right away. I am greatly appreciated his promoted response! The customer service reassured me that I will be able to get any assistance I need later on if any query occurred. Thanks team!
The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!
Ronel helped me import reviews I had from another app onto Yotpo! Quick and easy and no hassle. Thank you!
Very helpful support, LOVE working with all of their support agents! I would recommend to anyone looking for a review app!!!
Very customizable :)
Thanks for your review, we love hearing about all of the positive experiences with our support team!
Love this app.The support is fantastic. I just upgraded to the Growth plan and they very kindly installed the review carousel for me which saved me a tonne of time and effort. Would definitely recommend
We're in the early stages with Yotpo, but their customer service has already surpassed expectations. Friendly, helpful and incredibly responsive. They were able to help us overcome some early obstacles with ease. We're glad to be working with them and look forward to what their service will do for our store.
Great customer service with a quick response! Yotpo was very helpful with helping my reviews show up
This is the must have app for any small business. The customer support is absolutely amazing even for the free version which also includes all you need when you are starting a business. I highly recommend to install this app to your store you won't regret!! you can see how it works in my website colorful4u.com including the reviews page! Managing comments and automations to collect reviews are simple and effective too!!!
I wanted to ad a graphic in my macmail signature and link it to a reviews page. Ruel was able to get me all the answers I needed. I'm grateful for how fast and knowledgable he was. I also like the 'send transcript' email feature so I could save all the links he was sending me from our chat for future review. I am very pleased.
So happy to hear we are meeting the mark with our products and service, Brian Carlson. Thanks for the great review!