Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 2, 2021

Great app! I find this app to be super helpful engaging with customers before and after sales. It is a great way to build trust with customers as well, so they can actually see others have enjoyed the product before they buy. Awesome app support too! I had an issue installing my widget and Mary Ann sorted it in minutes!

Ecoteeth Australia
Australia
Over 2 years using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review. We're happy to hear you're enjoying using Yotpo and are already seeing results on your website.

Edited December 11, 2023

This is a perfect app to manage your reviews. In addition, they have EXCELLENT customer service support! A special thanks to Joian Z for the excessive assistance!

GoWith
United States
Over 2 years using the app
February 19, 2014

The best app plug in on shopify! Love the way it directly interacts with my clients without any extra effort from me. Builds confidence for my new customers with every review posted. Recommend everyone to plug in this app as essential to your shopify site. Would give you guys 10 stars if I could.

Jewellerynz
New Zealand
Over 2 years using the app
Edited December 13, 2022

Nicole was very helpful and took time to help me update the reviews on my site. Yotpo always has great customer service

True by Courtney
United States
Over 2 years using the app
Edited September 22, 2022

Great customer service provided by Rhem! Stood by me every step of the way to resolve my issue. Thank you so much.

Oswald Supply
United States
Over 2 years using the app
Yotpo replied February 16, 2021

Thank you so much for leaving a review, it really means a lot to us.

June 25, 2020

Great support and great functionality. They helped solved my issue within a day. Would definitely recommend.

Sway Cups
United States
Over 2 years using the app
May 7, 2021

Great app and amazing customer service. Shout out to Sheen on the Yotpo support chat, they were a great help in getting my reviews set up and were so quick. Thank you!

Mud Interiors
United Kingdom
Over 2 years using the app
November 2, 2020

Great app but had problems with new theme, the support chat fixed my issue within 20 minutes of asking with amended personalised coding! Incredible service! Can't recommend enough!

Razorwire Energy
United Kingdom
Over 2 years using the app
Yotpo replied November 4, 2020

Thank you for taking the time to leave a review. Happy to hear we were able to help get you up and running smoothly!

April 7, 2013

really good app...easy to install, easy to configure..and customers love to give their feedback...what a fantastic job for a free app!! www.kmfamily.es

köttbullar & mjölk
Spain
Over 2 years using the app
October 10, 2022

So far, so good! Daniel P helped me install this onto my ecommerce site. He is so kind and accomodating!

FlexMami
Australia
Over 2 years using the app