Reviews (7,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
Refine
-
By rating
I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Yotpo product ratings don't appear on our search/collections pages, nor can we add our email address as the sender email. We haven't received the verification email to confirm it, and Yotpo's support right now is non-existent.
Expect to wait multiple days for a reply, only to be disappointed when they send back the same canned response.
For how much they charge, the support should be far better, and I think we're going to look for something else.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Thank you to Doner who helped me very quickly and easily
Thanks for your feedback, we really appreciate it.
Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!
Thank you for sharing your thoughts with us!
Doner P is very efficient and reactive to solve any problem, I am happy with this app so far !
Jorge was excellent at quickly solving our issue! Thanks!
We appreciate your feedback, thank you!
John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.
Thanks for your feedback, we really appreciate it.
Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)
Thank you for writing a review — we value your feedback.
EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!
Thank you for sharing your thoughts with us!
Jeorge was enormously helpful in helping figure out a language issue on the automatic emails!
Thank you for sharing your thoughts with us!