Reviews (7,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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excellent. probably helped me with half a dozen issues and all resolved. thank you!
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Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!
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Doner Was responsive & assisted with all of our needs.
Thanks for your feedback, we really appreciate it.
** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods
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POOR! Integration was absolutely shocking, the background colour of the widget remained orange even when selecting white, and it bled into my full theme causing the full product page to go orange. Alignment of items on the widget failed causing stuff to go all over the place
contacted support who failed to respond after a week - sent a chaser email and 5 further days later no reply. Avoid at all costs!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Everything works great, Ruzsel was very helpful with the setup during the call.
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Easy to use! Great customer service. Ruzsel John N on their support team helped me resolve my issues in just a few seconds.
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Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Support will do their best to help! Perfect!
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