Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

January 13, 2023

Great app, Customer Service is top notch. Allen was extremely helpful and moved over all of my reviews from our previous website. Thanks Allen!

Surftech
United States
10 months using the app
Yotpo replied January 17, 2023

Thank you for writing a review — we value your feedback.

March 14, 2022

Amazing service! Great app and great people behind it.
Can't recommend it enough :) The best app Iv'e used.

Stellar Story
Israel
10 months using the app
Edited June 17, 2022

This is an awesome app!! Highly recommend. Their customer service is incredibly helpful and so far we have had very few issues. It's incredibly intuitive to use and integrates very well with shopify
Doner was so helpful!! Helped me figure out a solution and it was definitely not the easiest - thank you SO much!!!!! Update: Ronel was SO fast to help me with reviews displaying incorrectly on our site. They resolved my issue in 15 minutes, thank you Ronel!!

Bombi Gear
United States
10 months using the app
August 29, 2019

The support I received from these guys was awesome.
No wondering if they've even heard you, response was almost instant.
Good job, guys!!

Ride Proud Clothing
Australia
10 months using the app
Yotpo replied September 18, 2019

Thank you, Ride Proud Clothing! We love hearing from our happy customers :)

October 8, 2021

Yotpo's agent helped me installed the widget, upload the old reviews from my old review app, and adjust the look and feel of it to fit my site better. Very helpful, knowledgeable, fast, and friendly. Thank you so much!

Knours.
United States
10 months using the app
Edited July 25, 2022

Today 07/25/22 Warly did a great support, good knowledge and responsiveness. Well Done Warly. Today Djan help with my Plan Upgrade. Well Done. Thanks. Today Nick S have done a Great Job, He was very supportive with my issue, Thanks. Today Eduardo has done a great job for me, I am really trust on Yotpo, the Customer Technical Service is Great....Donald U, Did a Great Job, with my Customer Reviews in my Shopify On-Line Store....Great Job Donald....Donald U, has updated my Carousel Review Code, and my reviews Looks Great, so the customers will be happy. Well Done Donald U. Great Job. Kenneth & Allen from Yotpo was a great professional helping me setting up 100% my app in my On-Line Store. I feel confident with Yotpo because I can count with a high level customer support. I strongly recommend Yotpo. I am happy with them.

BioAcuatica
United States
10 months using the app
July 5, 2021

Don was super helpful and prompt! Has made things a lot easier for out website development so far, Cheers !

Frida & Flo
Australia
10 months using the app
Edited March 21, 2022

Great customer service! We had some issues with integrating it with a third party app (a page builder) and Eduardo Reinier from Yotpo helped us quickly and answered all of our questions.
Thank you!

Kvazaar
United States
10 months using the app
January 11, 2024

Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!

Flirty Soap Co.
United States
10 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 23, 2023

Had the loveliest experience with yotpo customer support! especially with Joian Z was really helpful! :)

ilapothecary-uk
United Kingdom
10 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!