Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 9, 2023

I'm a Walmart seller and I'm using yotpo for the first time and I appreciate Doner P's patience in checking the problems I encountered and helping me to solve them, very patient service.

tesllat
United States
8 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

June 18, 2023

Reiner D was seriously amazing! He helped me get my reviews up, answered all my questions, and was so patient and nice! Highly recommend this app. There customer service is amazing. Thank you so much Reiner

LifeLineWear
United States
8 months using the app
May 18, 2019

Yotpo, and Russel on their customer support team, are great at helping establish a system for gathering real reviews from customers.

Mobile Warming
United States
8 months using the app
Yotpo replied May 19, 2019

Thanks so much for the great review, Mobile Warming!

April 21, 2021

Great app for building our social proof and help desk is really useful and really great service from Jo.

freshybox.mx
Mexico
8 months using the app
April 25, 2014

Is perfect tool to get more reviews for website and for products. We have used this tool since the first day of our shop www.instant-famous.com
Its simple and very easy to set up. A+

Instant Famous - Grow your Social presence today
Germany
8 months using the app
September 11, 2019

love the app and the service that i get. Pauline was amazing helping me optimize all features to make sure we maximize the value of the app. great app without great service is not so great but we got both!

The Classic T-Shirt Company
United States
8 months using the app
Yotpo replied September 18, 2019

So happy you are pleased with both the product and service, The Classic T-Shirt Company! Keep enjoying Yotpo :)

Edited June 28, 2020

Just started with the app. waiting to see the effect it will have on our reviews. gave 4 starts because so far so good and customer service were amazing and very responsive. i think prices are very high!

NanoGlow Academy
United States
8 months using the app
November 11, 2021

I'm very satisfied with this app, the customer service is excellent and Eduardo R, was able to help me resolve and fix the app on my website. I highly recommend

Tucci Di Lusso
United States
8 months using the app
April 23, 2021

Manny was great! I was able to customize a lot for my busienss. Very helpful. So far so good with the app, no complaints

Love, Ravin Collection
United States
8 months using the app
June 6, 2021

great service from Yotpo! Today I met Anne and got great support! I would like to try this app now for my website!

MAMAHUHU™
Germany
8 months using the app