Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

August 29, 2016

Yotpo - for me the best social review plugin. Why? Because it is the easiest one for the clients to rate - just one click and done. So I improved my conversion rates of getting reviews - and these improved my conversion rates of selling my hypnosis cds. I love it.

Hypnoseaudioverlag
Germany
7 months using the app
March 3, 2022

The app is great, but the customer service is amazing. They helped me to install some widgets and the service was fast and effective.

Sol y Playa Boutique
United States
7 months using the app
Edited December 4, 2022

12/4/2022: Still at a 5-star rating but this time for the superb customer support. I had an issue with importing a valid review and Rhemy R. helped me out! The support was fast and accurate. The app is a bit pricey but worth it for this high-level of support.
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I just downloaded the app but so far so good. I had a question about the product blocklist feature and Nick S. answered my questions, walking me through the steps and even giving me alternative ways to accomplish what I needed. Kudos to the customer service!

Extraordinary Symbols
United States
7 months using the app
Edited October 13, 2019

Where do I begin with the app YOTPO and its support team! I've been with them now for almost 6 months and am amazed by what the offer as a review service and how attentive and responsive their support team is. Anytime I have reached out the wait time has been very minimal if any and every member goes above and beyond the call to make sure my questions and requests are answered and solved. I couldn't recommend this service enough to anyone! Get the app NOW!!!!!

Precision Lyfe
United States
7 months using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave such a thorough review & thank you for such glowing feedback. We're so happy to hear you're enjoying Yotpo and our customer support team is hitting the mark!

November 24, 2013

great app would def recommend to others its a great way to get peoples confidence up to purchase and great for seo too

Slyde Handboards - Bodysurfing Handplanes / Handboards
United States
7 months using the app
October 23, 2015

I am very happy with this App. I get reviews on my products because the App sends out the request for review emails. I am thrilled. Thank you!

Kayteeskloset
United States
7 months using the app
January 13, 2023

Yotpo is perfect for managing and showing reviews. I needed some customisation and Ronel from the support team helped me immediately. Highly recommended app.

Rynce
Australia
7 months using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.

March 14, 2022

J'utilise Yotpo pour mes reviews, j'étais bloqué pour l'installation des étoiles sur mes pages, j'ai parlé avec Eunice sur le chat de Yotpo qui a résolu mon problème en quelques minutes, Elle a été extrèmement réactive et rapide, merci Eunice pour votre aide et gentillesse :)))

Arara's Yoga
France
7 months using the app
June 26, 2022

These guys are here to help around the clock, Very friendly and helpful. shout out to Reiner D hes a good help

fruitfulvineco
United States
7 months using the app
August 30, 2022

Great customer service, Kenneth John M was so helpful and quick to implement changes. Would highly recommend.

Hidrate
Canada
7 months using the app