Reviews (7,029)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and engagement through automated requests and customizable widgets. Its seamless Shopify integration enhances product page displays, increasing conversion rates and building trust. Features like social sharing and analytics help merchants leverage positive feedback and understand customer sentiment. Exceptional support from personnel like John G., Doner P., and Ruzsel J is frequently praised for their help with technical issues and optimizing app features, encouraging merchants to explore additional integrations.
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My support person, Kenneth John M was very helpful and great with communication. Fast response time and professionalism. Thank you!
The customer service provided by Mark R was quick and efficient, really resolved our issue. So far the app has been very easy to use and the import function is a must.
Joian Z was really helpful - For a small business signing up to products like YOTPO is a big deal and quite daunting especially when your computer literacy is at the level of a new born baby! When you have a very small team around you it is very important to be able to reach out and get usable support at a time when you need it. So Thankyou Joian for your help it is really appreciated.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
good customer service from Allen, appreciative. good application do recommend to all shopify store owners
Great app, and excellent customer service! I had some challenges with the installation and they fixed everything for me very quickly and efficiently. Am happy with the product and with all my interactions with the Yotpo team.
Awesome app and great customer service! Great options and features. Highly recommend for any serious seller!
When you look at the amount of reviews, you know the app is good at what it's meant to do.
And if there's something you need help with, customer support is super fast and responsive.
Convenient review app, customer service is more than willing to answer questions.
Can import comments, manage comments and automate comment requests to consumers.
I was having some difficulty getting my site set up and when I contacted Yotpo Manny was very helpful in setting up everything I needed. I can't say how much I appreciated the fast and great service. I again needed help on another issue and this time I was helped by Sheen. Again very friendly and very fast service. All my issues were taken care of . I am really starting to like this app.
Excellent customer support - thanks Mark! Really appreciate all your help setting up the carousel and widget