Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

March 2, 2022

Great app and customer service. I've spoken to almost everyone via chat with some help I needed and always am assisted well. Both yesterday and today for example I was able to sort out questions. Rilu and Orly helped me out and were friendly, patient and knowledgeable.

Room One
Canada
6 months using the app
April 2, 2023

Great customer service. Kenneth John M was very helpful and fixed the issues in minutes. Thank you so much.

The Secret Sanctum
United Kingdom
6 months using the app
July 23, 2015

Very much enjoying this app. It works well and easily. Also, I was able to modify the colors so that the app had the same color scheme as the rest of my site. Very nice!

Avady Clothing Company
United States
6 months using the app
October 16, 2021

Fantastic support by the team. Quick and reliable and went out of their way to help. Manny was very helpful and patient with me for the installation of the widgets.

Supaimpak
United States
6 months using the app
October 26, 2022

The service is second to none, thanks to Daniel for all your helping getting the exact result we needed. Its a great app!

LONVITALITE
Australia
6 months using the app
May 21, 2016

An extremely robust review app. I don't know if there's anything that Yotpo cannot do!

Mopixiestore.com

Mopixie
India
6 months using the app
April 29, 2022

Keen T Helped me today. Saved me a lot of time. He was able to add all the tings I wanted added. I really recommend this app.

Crystylez Prints
United States
6 months using the app
August 5, 2022

I just got the app so I can't rate it on how it works just yet but I can rate the customer service. Jeorge was extremely patience and helpful. He took his time and fixed all the issues I had. Thank you so much!

Hella Healthy Essentials
United States
6 months using the app
April 29, 2021

Junalou was so amazing. I had a million questions and was all over the place. they were patient, very informative, and resolved more than one issue for me. i appreciate them so much, they went above and beyond for me. 5+ stars for sure. great customer service

Prosperous Organic Vibez
United States
6 months using the app
January 28, 2020

Very helpful customer service. We had to re-import all our reviews after having our products accidentally deleted (our fault) and they took care of everything.

RIGd Supply
United States
6 months using the app