Yotpo Product Reviews & UGC , 6,829 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Not only do I love the app itself - easy to use, looks great, lots of options, great features etc... The automatic review request emails are great and really help automate the process and collect review.
What REALLY sets this app apart is the service! I switched themes and hired a freelancer (first mistake) who just royally messed up my site and the yotpo reviews widget just disappeared. Jaypee worked with me for probably a month trying to figure out what caused the issue and how to fix it and eventually figured it out. I was amazed at how many times I had reached out to other freelancers for help, the developers of the theme etc... and was just kinda told it doesn't work and to use something else, but Jaypee knew this is the app I wanted on my site and fixed the issue. I'll be a lifetime yotpo app user from here on and can't wait until my store expands enough to add more of their features and services.
If you're new to ecomm you know how overwhelming all of the hiccups and obstacles can become and knowing that the people behind the app truly care is SUCH a relief and gives me the greatest peace of mind.
HIGHLY recommend this app.
YOTPO has one of the best services I have ever experienced. Mary Ann helped me out with all of my questions and she was so patient and helpful to me. Shout out to her! I would definitely recommend the app and especially their services to all of you!
Thank you so much for your review. We're thrilled to hear Mary Ann was able to help set you up, and we will be sure to pass on your compliments!
This review is specifically for Jo Lorenz, who assisted us so quickly, efficiently and precisely. Our review widget suddenly wasn't showing up. Jo immediately requested access to dive in and fix the issue. The issue was fixed in the same day access was granted. We noticed the mobile layout was off, and that was fixed nearly immediately after contacting Jo.
Thanks Jo!
Thank you so much for the glowing review! We'll absolutely pass this positive feedback on to Jo.
Great customer service. Kenneth John M was very helpful and fixed the issues in minutes. Thank you so much.
Loving Yotpo! I had some difficulty with uploading the application onto my website and Mary Ann from Yotpo was extremely helpful and quick to respond to any questions I had. Highly recommend using this app for your business.
Great app and customer service. I've spoken to almost everyone via chat with some help I needed and always am assisted well. Both yesterday and today for example I was able to sort out questions. Rilu and Orly helped me out and were friendly, patient and knowledgeable.
Very much enjoying this app. It works well and easily. Also, I was able to modify the colors so that the app had the same color scheme as the rest of my site. Very nice!
Fantastic support by the team. Quick and reliable and went out of their way to help. Manny was very helpful and patient with me for the installation of the widgets.
The service is second to none, thanks to Daniel for all your helping getting the exact result we needed. Its a great app!
An extremely robust review app. I don't know if there's anything that Yotpo cannot do!
Mopixiestore.com