Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Not only do I love the app itself - easy to use, looks great, lots of options, great features etc... The automatic review request emails are great and really help automate the process and collect review.
What REALLY sets this app apart is the service! I switched themes and hired a freelancer (first mistake) who just royally messed up my site and the yotpo reviews widget just disappeared. Jaypee worked with me for probably a month trying to figure out what caused the issue and how to fix it and eventually figured it out. I was amazed at how many times I had reached out to other freelancers for help, the developers of the theme etc... and was just kinda told it doesn't work and to use something else, but Jaypee knew this is the app I wanted on my site and fixed the issue. I'll be a lifetime yotpo app user from here on and can't wait until my store expands enough to add more of their features and services.
If you're new to ecomm you know how overwhelming all of the hiccups and obstacles can become and knowing that the people behind the app truly care is SUCH a relief and gives me the greatest peace of mind.
HIGHLY recommend this app.
This review is specifically for Jo Lorenz, who assisted us so quickly, efficiently and precisely. Our review widget suddenly wasn't showing up. Jo immediately requested access to dive in and fix the issue. The issue was fixed in the same day access was granted. We noticed the mobile layout was off, and that was fixed nearly immediately after contacting Jo.
Thanks Jo!
Thank you so much for the glowing review! We'll absolutely pass this positive feedback on to Jo.
Yotpo has great interface and have great customer support team especially their support team member simoun francis . He is a great guy who helped me a lot . Thanks Yotpo
Loving Yotpo! I had some difficulty with uploading the application onto my website and Mary Ann from Yotpo was extremely helpful and quick to respond to any questions I had. Highly recommend using this app for your business.
Great app and customer service. I've spoken to almost everyone via chat with some help I needed and always am assisted well. Both yesterday and today for example I was able to sort out questions. Rilu and Orly helped me out and were friendly, patient and knowledgeable.
Amazing app and great customer support from the team!
We appreciate your feedback, thank you!
Very much enjoying this app. It works well and easily. Also, I was able to modify the colors so that the app had the same color scheme as the rest of my site. Very nice!
Fantastic support by the team. Quick and reliable and went out of their way to help. Manny was very helpful and patient with me for the installation of the widgets.
An extremely robust review app. I don't know if there's anything that Yotpo cannot do!
Mopixiestore.com
Joian Z. was super helpful! Helped me upload site reviews from another site. Was very thorough and answered all my questions quickly!
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